• Job Description

  Req#: 10279

  Min Compensation

  USD $11.00/Hr.

  Max Compensation

  USD $11.00/Hr.

  Overview

  Why We Need Your Talents:

  What does a Chip Runner do?

  Think of a Chip Runner as a Server (Waiter or Waitress), but instead of food, he or she delivers poker chips. Chip Runners offer a service that is an added convenience for players, which allows for games to run smoothly and seamlessly without having to stop to purchase more chips. The chip runner works with bankers, floor supervisors, and poker dealers to ensure a favorable guest experience from beginning to end.

  This is a great entry-level position for those with serving experience who are looking to break into the high-earning career of poker. The fast-paced and exciting atmosphere of our casino is sure to provide a thrill and keep you on your toes!

  Responsibilities

  Where You'll Make an Impact:

  • Providing exemplary customer service with a professional demeanor.
  • Exchange of cash and distributing chips to guests.
  • Assisting players who wish to color up, taking their small-denomination chips and exchanging them for larger denominations.
  • Assisting dealers and supervisors in the starting, combining, and breaking of games.
  • Ensuring the safety and security of team members and guests by notifying management of any suspicious or unusual activities.
  • Attending training and meetings when required.
  • Maintaining the cleanliness of work area, including the collection of chip trays and returning them to designated areas.

  Skills to Help You Succeed:

  • Excellent customer service skills.
  • Positive attitude.
  • Exceptional communication skills.
  • Basic mathematic skills.
  • Detail-oriented.
  • Prompt service.
  • Problem-solving skills.

  Qualifications

  Must-Haves:

  • A high school diploma or GED equivalent
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

  Physical Requirements:

  • Standing 50%
  • Walking 50%
  • Repetitive hand motions
  • Use of stairs and elevators

  What We Offer

  Perks We Offer You

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

  Life at Live!

  Individuals chosen to be part of the Live! Team can expect:

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

• About the company

  Live! Casino & Hotel, formerly Maryland Live! Casino, is a casino hotel in Hanover, Maryland, adjacent to Arundel Mills Mall.

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