• Job Description

  Req#: REF24951Z

  Company Description

  It's that time of year again, Christmas! This is our craziest, most exciting time of the year and we are on the lookout for people to help our stores out!

  Delivering the best in technology and appliances starts with service – and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them – through live demonstrations, the offering of support and advice, and delivering and installing purchases.

  Our Christmas opportunities are Fixed Term and you will be required to work through the holiday period (September-November until Mid-January).

  Job Description

  As one of our Christmas Team Members, you will provide an unforgettable shopping experience to our customers assisting with their purchases and queries. We have two different role types available:

  • Customer Service Rep – Assisting customers at the checkout, managing refunds and assisting team members where needed
    
  • Sales Consultant – On the shop floor selling our products to customers.

  Please state which opportunity you are interested in on application.

  These will be the perfect opportunities if you are someone who enjoys a fast-paced environment with lots of variety, if you aren’t afraid of digging in hard to get things done, and if you like working and sparking conversations with customers. For us ensuring our customers’ experience is exceptional is top of mind. You also thrive on teamwork, and morale is a big priority of yours because you love it when the team is humming. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers. Do you see yourself in one of our uniforms?

  Qualifications

  As a Customer Service Rep, your responsibilities will include:

  • Work on the checkouts assisting customers with their purchases
  • Processing refunds and managing any queries
  • Running exciting promotions to engage customers
  • Assisting your fellow team members where needed

  As a Sales Consultant your responsibilities will include:

  • Selling our wide range of tech products
  • Building relationships with our customers
  • Keeping the store presentable

  You will be someone who brings:

  • A friendly, approachable nature
  • Display a positive, can-do attitude
  • Have the flexibility to work from September-November until Mid-January, including weekends.
  • Be reliable and able to work unsupervised
  • Have excellent communication skills
  • Be able to be on your feet for long periods of time

  Additional Information

  As a Christmas Team Member, we can offer you:

  • An exciting, busy environment in a stable business
  • Opportunity to flex up your hours with more shifts
  • Career progression – a great steppingstone into other internal opportunities across The Warehouse Group brands
  • Continuous training and development across different areas in the store
  • Chance to work in great teams and meet new people

  There are many benefits that come with working for the largest retailer in New Zealand such as an excellent pay rate, loads of career & development opportunities, and an epic store discount!

  If this sounds like you, apply now. We would love to have you join our team this Christmas!

• About the company

  The Warehouse Group also referred to as TWG, was founded by Stephen Tindall in 1982, and is the largest retail group operating in New Zealand. The Warehouse Group is a group that consists of The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket.

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