Continuant
Cisco Collaboration Engineer Tier 3
This job is now closed
Job Description
- Req#: 172786
Employer Industry: Unified Communications and Audio-Video Technology
Why Consider this Job Opportunity:
- Salary up to $120,000.00/year
- Opportunity for career advancement and growth within the company
- Remote work opportunity
- Chance to work with a dynamic and diverse workforce
- Access to on-site amenities such as gym, massage therapist, pickleball court, chiropractor, and nutritionist
- Annual portfolio bonus
What to Expect (Job Responsibilities):
- Provide day-to-day support for customer Cisco Collaboration infrastructure
- Implement Cisco IOS and ASA firewall security
- Act as an escalation point for complex and high-priority customer incidents
- Collaborate with other telecom engineers and coordinate with customer network staff
- Utilize tools and technologies to monitor and troubleshoot Unified Communications related network traffic and faults
What is Required (Qualifications):
- Bachelor's degree in Telecommunications, Engineering, Computer Science, Information Systems, or a relevant discipline
- Relevant certifications and experience (CCIE Collaboration, CCNP Collaboration, CCDA, CCDP, or MCSE)
- Knowledge of TCP/IP, VoIP, and WAN networks
- Strong verbal and written communication skills
- Proven track record of troubleshooting and resolving technical issues
How to Stand Out (Preferred Qualifications):
- Experience deploying, managing, and troubleshooting various UC and AV technologies
- Working knowledge of ITIL V3/V4 Certification
- Experience with ITSM and ticketing platforms including ServiceNow
#UnifiedCommunications #AudioVideoTechnology #CareerOpportunity #CompetitivePay #RemoteWork
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