About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

The Role:

This role will be responsible for managing the CISO Manager’s Control Assessment (MCA) Execution team, reporting directly to the Head of CISO MCA Governance, Assessment, and Issue Quality Assurance, responsible for MCA transformation, enhancements to control assessment mechanisms, assessing the quality of risk appetite metrics and information security issues within CISO’s Governance, Risk and Control, Policy (GRCP) organization.

The role is primarily responsible for developing and executing strategies to innovate, support and help guide global MCA Transformation efforts including approach design, development, implementation, reporting, and governance. This role includes full management responsibilities of a team, which may include people management, budget and planning, performance evaluation, compensation, hiring, and disciplinary and terminations as needed. The CISO MCA Manager will help innovate, foster a positive culture, and strengthen Citi’s risk and controls environment.

Responsibilities:

• Accomplishes results through the management of the MCA team leading Quarterly Risk Assessment (QRA) and (Annual Risk Assessment (ARA) meetings with CISO Assessment Units (AUs), managing creation and enhancements of MCA controls, ensuring policy, standard and regulatory alignments, and partnering with various Operations & Technology functions across engineering, operations, application, and risk management teams to achieve sustained success.

• Supports the strategy, planning, directing and coordination of day-to-day activities of running the MCA team.

• Ensures program plans meet business needs, all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones and escalates program risks.

• Ensure compliance with MCA standards and procedure.

• Integrates subject matter and industry expertise within a defined area.

• Contributes to standards around which others will operate.

• Facilitate short-term planning resource planning as needed.

• Actively engage, collaborate, and manage relationships with O&T-wide, technology, governance, risk and controls teams to recommend solutions that improve business processes and reduce risk in the environment.

• Cross-train on related processes, drive problem solving and root cause analyses, simplify complex messages and summarize key points for senior executive discussions and presentations.

• Develop and produce insightful MCA reporting for partners and stakeholders to gain a better understanding of risk within their functions as well as identifying process optimization opportunities.

• Integrate improvement considerations into the development of new or modified processes.

• Ensure MCA process documentation aligns with enterprise changes as a result of Citi Transformation initiatives.

• Foster constructive dialogue and facilitate open discussion, sharing of knowledge and experience with customers and stakeholders.

Qualifications:

• 6+ years of experience in management, risk management, governance, and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.

• Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus. Demonstrates knowledge of in-scope business and product areas.

• Coachable, adaptable, committed to professional and development growth.

• Ability to foster working relationships and outstanding leadership and communication skills with senior leaders across multiple lines of business and with support organizations, including auditors and regulators.

• Demonstrated judgement and critical thinking skills.

• Innovate and demonstrate the passion and initiative required to enable growth and progress.

• Bring creative approaches to help us drive value for clients.

• Ability to influence decisions with senior leadership and business partners when confronted with differing opinions on information and cybersecurity risks.

• Ability to work independently and effectively in a large, global corporate environment while also being coachable and open to constructive feedback.

• Ability to influence others and achieve desired outcome in areas outside of direct control.

• Demonstratable ability to interpret, review and assess enterprise policies and standards

• Clear and concise written and verbal communication

• Risk Management, Technical and/or Project Management certifications are a plus (e.g. CRISC, CISA, CISM, CISSP, PMP)

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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