Responsibilities

Tasks

• Determine eligibility of persons applying for benefits
• Ascertain facts on issues such as reason for loss of employment and availability for work
• Provide clients with information

Experience and specialization

Computer and technology knowledge

• Database software
• MS Outlook
• MS Windows

Additional information

Security and safety

• Basic security clearance
• Credit check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility