• Job Description

  Req#: 9503
  
  
  
  
  
  
  
  Parking Team Member - Full & Part Time opportunities
  About the Role and About Us
  Would you like to have the opportunity and potential to progress your career within the service whilst developing your knowledge and skill base?
  Becoming a parking team member could be just right for you.
  This can be a challenging job but brings with it the rewards of making a real difference to the local community.
  By enforcing the counties parking restrictions, you will be helping us to reduce congestion, improve safety on our roads making sure that residents and visitors are able to find somewhere to park.
  In addition to this, our community work adds a nice mix of alternative patrol work. It may be checking abandoned vehicles or issuing fixed penalty notices for dogs on beaches.
  Take a look at what we have to offer in our Recruitment Pamphlet
  About You
  This role will bring you into daily contact with members of the public who may ask you about a wide range of parking questions alongside a variety of community-based enquiries. Your commitment to providing great customer service and excellent customer relations skills is essential.
  You will be a part of a very supportive team; however, the role does involve patrolling by yourself so you must be resilient and comfortable working on your own. The role involves covering a number of miles on foot each day so you will also need to have a good level of fitness.
  Training
  The parking enforcement team will deliver an excellent induction to the role providing you with the skills, knowledge and confidence to become a fully trained civil parking enforcement officer with a City and Guilds certification.
  Alongside this we offer short and long-term training programmes for officers to progress both within the team and the wider community and public protection service.
  Hours of Work
  The parking enforcement team are operational Monday to Sunday from 8am to 8pm. Officers work 5 days a week (7.4hours shifts) on a rolling shift pattern and therefore you will need to have the flexibility to work weekends, early mornings and evenings. The team also provides opportunities to work outside of core hours to achieve a good work life balance.
  Part time opportunities are also available, please indicate your preference in your application and on your supporting statement and we can discuss this further with you.
  Bases that we currently have vacancies in:
  • Truro

  • Newquay

  • Penzance

  • Falmouth
  • St Austell
  You will be required to hold a full clean driving license.
  A basis IT knowledge will be advantageous.
  If this role sounds like something that you may be interested in, then have a look at the job description and person specification. If you want to have an informal chat before applying online, then pop an email to us at parkingenforcement@cornwall.gov.uk and we can answer any questions you may have before you apply.
  Cornwall Council are reviewing how we pay and reward our staff and reward items are subject to change from October. We will continue to keep you informed on any impacts that may apply to you as these progresses.
  Please view the role profile here , your application will need to demonstrate how you meet the required criteria. Please ensure you answer all of the pre-screening questions in full, within the application form
  Please do not upload any additional documentation in support of this application. Applications will be considered based on the screening questions and qualifications and experience details provided within the application form only. Any further attachments will not be considered when the recruiting managers are shortlisting for interview.
  Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities, e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
  Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
  Whilst the location/work-base for this role has been specified our evolving ways of working means that the role may require you to also work remotely (e.g., from home/other locations). We will discuss this with you during the recruitment process.
  More information about working for Cornwall Council is available here
  We are open to discussion about flexible working.
  Please note when applying, Apple iPhone’s have default settings in relation to pop up windows, this may prevent you from proceeding to the application page. To overcome this, you will need to either:
  
  
  Navigate to Settings Safari Block Pop-ups (and set it to off)
  
  OR
  
  Use Chrome on iPhone and you will see a warning before the popup is allowed
  
  How to Apply
  Interview Techniques
  This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
  Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out about working and volunteering for us.
  Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
  Additional Information
  • Interview Dates: To Be Confirmed
  • External Closing Date: 27 Oct 2023
  • Advertised Salary Range: £21,028 - £22,556 pro rata
  • Job Type/Contract Type: Permanent
  • Hours per week: 37
  
  
  
  
  
  
  
  
  

• About the company

  Cornwall Council is the unitary authority for Cornwall in the United Kingdom, not including the Isles of Scilly, which has its own unitary council.

Notice