American Family Insurance

Claim Care Center Representative (Remote)


Pay$23.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R33468
      Employer Industry: Insurance

      Why Consider this Job Opportunity:
      - Competitive pay up to $30.76/hour
      - Opportunity for career advancement and growth within the organization
      - Remote work opportunity
      - Comprehensive medical, dental, vision, and wellbeing benefits
      - 401(k) contribution, pension plan, and annual incentive
      - Generous paid time off program

      What to Expect (Job Responsibilities):
      - Review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments
      - Handle interactions via inbound calls, outbound calls, and digitally
      - Problem solve for customers and gather necessary information to process claims
      - Provide exceptional customer service to internal/external customers and business partners
      - Utilize claim systems and other applications necessary to complete job tasks

      What is Required (Qualifications):
      - Demonstrated experience providing customer-focused solutions or service
      - Review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments
      - Demonstrated experience handling interactions via inbound calls, outbound calls, and digitally
      - Must be available to work the specified hours and schedule
      - Must have a dedicated and distraction-free workspace for remote work

      How to Stand Out (Preferred Qualifications):
      - None mentioned in the job description

      #Insurance #RemoteWork #CareerOpportunity #CompetitivePay #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and re...