American Family Insurance
Claim Care Center Representative (Remote)
Pay$23.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R33468
Employer Industry: Insurance
Why Consider this Job Opportunity:
- Competitive pay up to $30.76/hour
- Opportunity for career advancement and growth within the organization
- Remote work opportunity
- Comprehensive medical, dental, vision, and wellbeing benefits
- 401(k) contribution, pension plan, and annual incentive
- Generous paid time off program
What to Expect (Job Responsibilities):
- Review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments
- Handle interactions via inbound calls, outbound calls, and digitally
- Problem solve for customers and gather necessary information to process claims
- Provide exceptional customer service to internal/external customers and business partners
- Utilize claim systems and other applications necessary to complete job tasks
What is Required (Qualifications):
- Demonstrated experience providing customer-focused solutions or service
- Review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments
- Demonstrated experience handling interactions via inbound calls, outbound calls, and digitally
- Must be available to work the specified hours and schedule
- Must have a dedicated and distraction-free workspace for remote work
How to Stand Out (Preferred Qualifications):
- None mentioned in the job description
#Insurance #RemoteWork #CareerOpportunity #CompetitivePay #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and re...