• Job Description

  Req#: 35702
  Overview
  
  

  Build your career at one of the top companies for professional growth in the U.S.! Khakis optional…

  At State Farm we invest in our employees by providing a competitive Total Rewards package:

  Starting Salary is $55,029 - $79,230 annually, ($27.31 - $39.32/ hour). Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

  You are also eligible for:

  • An annual bonus based on individual and enterprise performance
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you!
  • Industry leading Tuition Assistance Programs
  • Wellness and mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program

  And more!

  This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

  Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

  
  Grow Your Skills, Grow Your Potential
  
  

  
  Responsibilities
  
  

  Our Claims Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:

  • Investigating, evaluating, negotiating, and settling claims
  • Applying knowledge of policies and insurance regulations when determining coverage, liability, & damages
  • Contacting customers by telephone, written correspondence and/or various electronic media
  • Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
  • Supporting our customers through personalized, caring, and simple interactions

  Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.

  
  Qualifications
  
  

  Required:

  • Strong written and verbal communication skills
  • Strong critical thinking and decision-making skills
  • Ability to multi-task across technical platforms
  • Accountability
  • Resourcefulness

  Preferred:

  • Degree or Certification
  • Experience in claims or insurance, contact/call center, finance industry, or other investigation roles

  Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

  Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).

  State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

  Visit State Farm Careers for more information on our benefits , locations , and the hiring process .

  PMCL

  IN22

• About the company

  State Farm Insurance is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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