Progressive

Claims Adjuster Trainee


Pay$51000.00 - $54500.00 / year
LocationMayfield Village/Ohio
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 238148

      Join Forbes’ 2024 Best Employer for Diversity!

      As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

      This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d . In this hybrid work environment, you’ll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

      Duties & responsibilities (upon completion of training)

      • Determine coverage
      • Determine liability (who’s at fault for the damages)
      • Interview customers, claimants, and witnesses
      • Partner with appraisers/estimators to manage vehicle repairs
      • Negotiate with customers and other insurance carriers and resolve claims

      Must-have qualifications

      • Three years of relevant work experience OR
      • Bachelor’s degree OR
      • Two years relevant work experience and an associate degree

      Training Schedule: Monday-Friday, 8:30 am to 5:30 pm

      Work Schedule: Monday-Friday, 9:00 am to 6:00 pm

      Compensation

      • Once you complete training and pass any necessary testing requirements, your salary will range from $51,000-$54,500/year, however, during training, you’ll be paid hourly based on your annual salary.
      • Gainshare annual cash incentive payment up to 16 % of your eligible earnings based on company performance

      Benefits

      • 401(k) with dollar-for-dollar company match up to 6%
      • Medical, dental & vision, including free preventative care
      • Wellness & mental health programs
      • Health care flexible spending accounts, health savings accounts, & life insurance
      • Paid time off, including volunteer time off
      • Paid & unpaid sick leave where applicable, as well as short & long-term disability
      • Parental & family leave; military leave & pay
      • Diverse, inclusive & welcoming culture with Employee Resource Groups
      • Career development & tuition assistance

      Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

      Equal Opportunity Employer

      For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

  • About the company

      The Progressive Corporation is an American insurance company, one of the largest providers of car insurance in the United States.