• Job Description

  Req#: R4889

  Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

  Location: All SK Claims Centre Locations, Hybrid (50% In-Office, 50% At Home) after training

  Work hours: Full time, Monday – Friday

  Permanent

  Division: Policy Compliance & Investigations

  Pay Range: $69,948.00 - $88,272.00

  In-Scope

  Closes Wednesday, February 14th, 2024

  GENERAL ACCOUNTABILITY

  The CLAIMS ANALYST is responsible for specialized claims analytical work involving the application of claims practices, procedures, and systems to varied work requirements. The incumbent is responsible for internal and external data of established and new claims practices, manuals, and coverage wording, performing analysis, and providing recommendations for decision making. Improvements are identified and recommendations are made, and the position supports management in implementation and quality control.

  KEY ACCOUNTABILITIES

  Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

  Research and Analysis

  • Gathers information/data and provides analytical, procedural, and documentation that supports applicable vendor management and partner strategies.

  • Gathers, analyzes, and provides recommendations for specific requests made by SGI and SGI CANADA Claims management.

  • Reviews and analyzes prepared statistics and other data to extract significant information and prepares concise summaries and/or comparisons.

  • Builds presentations and other documentation (Power Point, Visio, Excel charts) to present findings to management team.

  • Collects data through the return of prepared questionnaires and/or through interviews with internal and/or external persons.

  • Conducts comprehensive partner onboarding reviews of claims procedures and assists in identifying potential solutions based on data to enhance the processes through a partnership

  Process Improvement

  • Collaborates with Corporate Claims and/or leads research to support the design and development of new claims procedures, claims forms, wordings, or programs.

  • Keeps up to date on competitors’ coverages and claims procedures and/or changes to the insurance industry to identify significant trends and recommends possible action.

  • Assists Corporate Claims management in advising staff of changes that are being implemented through procedures, meetings, demonstrations, and training.

  • Provide claims data to assist partners and operations on identifying opportunities to improve claims policies and standards.

  Claims Project Support

  • Leads meetings and presents data to management team and/or project teams to help determine how to move forward in presenting performance/rates to partners, operations, corporate claims and/or industry.

  • Provides support to corporate claims and partnerships projects.

  • Collects data for maintaining, updating, and creating, corporate claims partnership documentation (privacy impact assessments (PIA’s), Decision Requests, RFP’s, RFSQ’s etc.), project plans, and other project related documentation.

  • Provides Corporate Claims management with data and facts to respond to internal and external inquiries relating to both SGI and SGI CANADA Claims.

  High Performance Team & Culture

  • Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.

  • Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.

  • Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

  • Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

  TECHNICAL KNOWLEDGE & SKILLS

  • Advanced knowledge of the methods, techniques, procedures, reporting and reporting tools used in data analysis (e.g., financial, research and statistical).

  • Advanced level skill in Excel (e.g., creating complex spreadsheets and reports using advanced functions).

  • Proficient analytical skills with the ability to gather, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Proficient knowledge of claims coverages (auto, property and rehab) and benefits provided by the policy wordings, procedures and guidelines and related legislation within each region.

  • Proficient level skill in the use of software programs used by Claims including GIS, Word, PowerPoint, Vibe and Visio.

  • Proficient knowledge of insurance theory and the principles, practices, methods, and techniques related to the adjustment and settlement of claims (auto, property and rehab).

  EDUCATION & CERTIFICATIONS

  • Four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business or Mathematics & Applied Science, or defined equivalency.

  EXPERIENCE

  • 3 - 5 years’ experience in an industry related field such as a business analytics.

  Pay Range:$69,948.00 - $88,272.00

  Posting Close Date:

  February 14, 2024

  As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.

• About the company

  Care. Cover. Connect. We're your insurance company, offering protection that benefits you & your community. Selling P&C products in BC, AB, SK, MB, ON

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