The Cincinnati Insurance Companies
Claims - Call Center Associate (Part Time- Fully Remote) - (Job Number: 2400618)
PayCompetitive
LocationFairfield/Ohio
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 141846
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Eligible for annual cash bonuses and stock incentives based on performance
- Opportunities for career advancement and professional development within the insurance industry
- Hybrid work options available, allowing flexibility to work from home several days a week
- Supportive and diverse work environment that values each employee's contributions
What to Expect (Job Responsibilities):
- Handle calls and assist in resolving inquiries from field representatives and external customers
- Enter claim information from calls into the claims management system (CMS)
- Create and execute reports as needed
- Route calls for the Headquarters Claims department
- Attend department training and participate in projects as requested
What is Required (Qualifications):
- Excellent written and verbal communication skills
- Strong customer service skills and ability to resolve issues through research
- Ability to work efficiently to meet service level agreements
- Experience with data entry, including accurate typing skills
- Familiarity with Microsoft® Word and Excel; experience with CMS and PMS is helpful
How to Stand Out (Preferred Qualifications):
- Previous experience in the insurance industry or a related field
- Familiarity with claims management systems
- Proven ability to work collaboratively in a team environment
- Experience in project management or report generation
#Insurance #ClaimsManagement #CustomerService #CareerGrowth #HybridWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Cincinnati Insurance Companies strive to be Everything Insurance Should Be® by offering insurance solutions for businesses and individuals through local independent agents. With a wide range of products and services, you are sure to find answer...