The Cincinnati Insurance Companies

Claims - Call Center Associate (Part Time- Fully Remote) - (Job Number: 2400618)


PayCompetitive
LocationFairfield/Ohio
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 141846
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Salary up to $18.00 per hour
      - Eligible for annual cash bonuses and stock incentives based on performance
      - Opportunities for career advancement and professional development within the insurance industry
      - Hybrid work options available, allowing flexibility to work from home several days a week
      - Supportive and diverse work environment that values each employee's contributions

      What to Expect (Job Responsibilities):
      - Handle calls and assist in resolving inquiries from field representatives and external customers
      - Enter claim information from calls into the claims management system (CMS)
      - Create and execute reports as needed
      - Route calls for the Headquarters Claims department
      - Attend department training and participate in projects as requested

      What is Required (Qualifications):
      - Excellent written and verbal communication skills
      - Strong customer service skills and ability to resolve issues through research
      - Ability to work efficiently to meet service level agreements
      - Experience with data entry, including accurate typing skills
      - Familiarity with Microsoft® Word and Excel; experience with CMS and PMS is helpful

      How to Stand Out (Preferred Qualifications):
      - Previous experience in the insurance industry or a related field
      - Familiarity with claims management systems
      - Proven ability to work collaboratively in a team environment
      - Experience in project management or report generation

      #Insurance #ClaimsManagement #CustomerService #CareerGrowth #HybridWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The Cincinnati Insurance Companies strive to be Everything Insurance Should Be® by offering insurance solutions for businesses and individuals through local independent agents. With a wide range of products and services, you are sure to find answer...