• Job Description

  Req#: 827282
  Job Posting End Date: November 29
  Who are we?
  We are Unum – one of the UK’s leading employee benefits providers.
  We’ve been around for 50 years, currently protecting over 1.7 million people, providing security and peace of mind to individuals and their families.
  With a Fortune 500, US parent company, we’re part of highly successful global organisation, sharing ideas and innovations across teams to create a collaborative work environment. We’re transforming our business, and we’re keen to increase our digital capabilities to evolve the way we work and optimise opportunities for growth.
  The role
  What will you be doing?
  Claims Coordinator
  Dorking or Basingstoke
  Hybrid
  2 days per week in office
  What will you bring?
  We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families.
  The Claims Coordinators provide excellent customer service to both internal and external customers in all aspects of Claims Administration, to be successful in this position you will:
  • Be proactive, curious and a confident communicator
  • Have an excellent telephone manner, providing great customer service
  • Speak to brokers, clients, claimants, or medical providers
  • Have good attention to detail and work in a varied and fast-paced environment
  • Be able to interpret information and make appropriate recommendations
  • Work alone and autonomously, as well as collaboratively in a team
  • Be able to use IT internal systems on a day-day basis
  The successful Customer Service Advisors can expect:
  • Full training
  • Generous Bonus
  • Market leading pension scheme
  • Life, medical and income Insurance
  • Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
  • 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
  • Salary sacrifice electric car scheme with free on site electric chargers.
  Previous successful applicants have been from backgrounds in: administration, insurance or customer services.
  #LI-AM1
  #LI-hybrid
  Why join us?
  Our culture!
  We aim to be the most inclusive, diverse and socially responsible company in the employee benefits market. With an agile and flexible way of working, we want to be a place where people aspire to work and where everyone can be themselves.
  What will you get in return?
  We are passionate about our employee health and wellbeing and providing work-life balance that suits you.
  Our benefits include a discretionary bonus, 24/7 health support services (including a remote GP), income protection, health cash plan, 27 days annual leave, opportunity to participate in charitable events and more.
  However you see your future career, we’ll support and challenge you to be your best with a wealth of learning and development opportunities.
  If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to careersuk@unum.co.uk.
  Company:
  Unum UK

• About the company

  Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Unum is the top disability insurer in both the United States and United Kingdom and also offers other insurance products including accident, critical illness and life insurance. At Unum, we help the working world thrive throughout life’s moments.

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