• Job Description

  Req#: 133826
  !*!

  Make a difference with a career in insurance

  At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

  If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

  Build your future with us

  Our Claims Recovery Department is currently seeking a Recovery Specialist. This role will provide administrative support including, but not limited to, managing a group email inbox, processing incoming receipts, processing assignments to collection firms, completing arbitration assignments and managing incoming physical mail.

  Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available for those working at headquarters.

  Hourly Range: The pay range for this position is $16.00- $26.00 an hour. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

  Be ready to:

  • route incoming emails and physical mail to the appropriate associate
  • assign and process incoming receipts that are not processed automatically
  • process collection firm assignments and file copy accesses
  • manage eSubro hub demands and arbitration assignments
  • perform miscellaneous administrative support as needed

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  Be equipped with:

  • good verbal and written communication skills
  • the ability to concentrate and pay attention to detail
  • strong decision-making skills
  • the ability to work independently
  • average to above average knowledge of Microsoft® and Adobe® products
  • basic accounting knowledge
  • the ability to learn claims basics and workflows
  • knowledge of our Claims Management System (preferred)
  • a willingness to take on new responsibilities
  • a willingness to complete the Claims Basic School and three parts of the Associate in Claims program within a three-year time period

  Bring education and experience from:

  • a high school diploma or equivalent
  • prior claims knowledge and experience (preferred)

  Enhance your talents

  Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

  Enjoy benefits and amenities

  Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

  Embrace a diverse team

  As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.

• About the company

  The Cincinnati Insurance Companies strive to be Everything Insurance Should Be® by offering insurance solutions for businesses and individuals through local independent agents. With a wide range of products and services, you are sure to find answer...

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