• Job Description

  Req#: R92138
  • Work within a high performing and friendly team environment
  • Competitive salary plus industry benefits
  • Permanent Part time position, based at Qantas Drive, Brisbane Airport

  We're constantly evolving, and this means the opportunities for our people are endless. In every role there's the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact. We're committed to providing a safe and injury-free workplace through world class safety practices, integrating operational safety into all our business activities.

  As a Claims Specialist (Inj ury Management) within the Qantas Workers’ Compensation team you will provide specialist claims and allied health advice to the Qantas Group. Assessing all technical considerations of compensation payments, treatment approvals and liability determinations and providing high quality advice to the claims team to ensure consistency of approach on factors which impact claims and injury management. You will assist the team in applying sound risk management principles to ensure compliance and robust decision making. You will be a key point of contact for claims officers and relevant stakeholders regarding assessment of claims and claim decisions. You will have ability to provide appropriate claim and rehabilitation advice and recommendations within the appropriate legislation and guidelines. You will be implementing and monitoring appropriate treatment, rehabilitation, attendant care and vocational needs. You will be working closely with claims officers to assess areas of improvement regarding treatment management in accordance with relevant clinical framework.

  You’ll have:

  • Experience in collaborative peer to peer communications with treatment providers
  • Allied Health background and qualifications in physiotherapy, occupational therapy, psychology, rehabilitation counselling, exercise physiology or other relevant health disciplines.
  • Ideally 3+ years of claims team experience in workers compensation.
  • Ability to implement processes and procedures of injury management programs and facilitate the training of staff.
  • Ability to identify suitable duties, consistent with the Workers Compensation Act in the relevant jurisdiction
  • Ability to develop a graded return-to-work plan and disseminate information to all relevant parties
  • Demonstrated case and case load management skills
  • Demonstrated organisational and time management skills
  • Excellent written, verbal communication and administrative skills
  • Ability to handle documents and situations of a confidential nature
  • Demonstrated strong analytical and problem-solving skills

  Why Qantas?

  You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

  There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

  The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

  Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

  If you’re ready for a culture that will challenge and excite you, submit an application today.
  

  Applications close Wednesday 20th September 2023

  Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

• About the company

  Qantas Airways Limited is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

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