• Job Description

  Req#: JR105530

  We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

  Job Description

  Job Summary

  A Quality Assurance Clerk with our Claims/Quality Assurance Department is responsible for creating, processing, maintaining and managing all physical and electronic records for the Company’s clients for all regions across Canada (except Quebec). This is a hybrid role, with 1-2 days per week expected in-person at 200 Bay Street in Toronto.

  Job Responsibilities

  • Processing all Client Application requests including faxing and scanning application related documents
  • Fielding client calls, liaising with other departments and responding to inquiries promptly
  • Backup role for other Quality Assurance Clerks
  • Creating, maintaining, and managing client profiles
  • Canceling/suspending client profiles as required
  • Monitoring Law Society and Notary Society for disciplinary decisions
  • Assisting with maintaining Quality Assurance Departmental records as required
  • Providing monthly reports to Quality Assurance Manager as required
  • Assisting Manager with preparation of correspondence to clients
  • Assisting as back-up during monthly Quality Assurance Committee meetings
  • Other duties as required or assigned

  Qualifications

  • Minimum 5 years’ experience providing administrative/ legal support.
  • A self-starter with the ability to work with minimal supervision and manage the workload efficiently with challenging demands for resources and time
  • Ability to work independently in accordance with established parameters.
  • Excellent organizational and prioritizing skills
  • Excellent verbal and written communication skills
  • Exceptional attention to detail and accuracy
  • High proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint and Excel).
  • Adapts readily to a fast pace and dynamic environment
  • Effectively interacts within a team setting
  • Highly resourceful in nature
  • Strong interpersonal skills, professional skills and the ability to exercise good judgment always

  Salary Range - $50,000 to 55,000 annually

  Please note that salaries are dependent on various matrix including experience, education, skills etc.

  Stewart Title is committed to accommodating persons with disabilities. If you require accommodation during any aspect of the application process, please let us know. We can be reached by:

  • Email (INTLresumes@stewart.com)

  • Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)

  • Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2

  • Fax: 416.981.7214

  Privacy

  Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.

• About the company

  We’re committed to becoming the premier title services company. Whether you need local expertise, exceptional service, or a trusted partner, we’re here for you.

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