• Job Description

  Req#: C9241-24-0557?language=en&page=139&sort=publicationDateDesc

  Job summary

  Clerical Officer

  To provide and maintain an efficient administration service within General Surgery and Breast Services.

  Main duties of the job

  • Provide administrative support to the Medical Secretarial Team, which will include duties such as printing clinical correspondence, photocopying, filing, recording of specific data and other duties as appropriate to the grade.

  • Receive incoming telephone calls and deal with queries, take messages or direct as appropriate.

  • Answer any queries that patients may have and/or direct to the appropriate person.

  • Maintain and update information held on LE2.2 in a timely manner.

  • File patient documentation in the appropriate section of the patient case notes.

  • Deal efficiently with requests for case notes from staff and track to the relevant location using LE2.2

  • Maintain filing order within medical record shelves.

  • Update and amend patient details, when necessary, creating replacement front sheets and labels using LE2.2 Patient Admin system.

  • To support and enhance the continual quality initiative ensuring a 'quality first' approach to all aspects of work.

  • Opening and distribution of mail to relevant personnel.

  • To be familiar with and adhere to the Health and Safety Policy and other Trust policies and procedures.

  • Assist with any other general office duties as required.

  About us

  The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve and where staff are valued.

  The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.

  Date posted

  19 July 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £22,383 a year pa pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  241-599AS-24

  Job locations

  Royal Bolton Hospital

  Bolton

  BL4 0JR

  
  

  Job description

  Job responsibilities

  For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

  Job description

  Job responsibilities

  For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

  Person Specification

  Qualifications

  Essential

  • Proven record of a good standard of education

  Desirable

  • Formal qualification in the use of word processing, spreadsheets and/or databases, e.g. ECDL

  Experience

  Essential

  • Experience of dealing with the public
  • Experience of multi-tasking

  Desirable

  • erience of working with clinical staff

  Skills

  Essential

  • Good grammar and spelling
  • Good organisational skills, ability to prioritise
  • Excellent communication and good interpersonal skills
  • Good telephone manner
  • Ability to work flexibly

  Knowledge

  Essential

  • Knowledge of Microsoft Word and Windows

  Personal Skills

  Essential

  • Pleasant, enthusiastic, initiative
  • Ability to prioritise workload
  • Team player
  • Flexibility in working hours
  • Able to adapt to change
  • Proven record of good attendance in previous employment

  Person Specification

  Qualifications

  Essential

  • Proven record of a good standard of education

  Desirable

  • Formal qualification in the use of word processing, spreadsheets and/or databases, e.g. ECDL

  Experience

  Essential

  • Experience of dealing with the public
  • Experience of multi-tasking

  Desirable

  • erience of working with clinical staff

  Skills

  Essential

  • Good grammar and spelling
  • Good organisational skills, ability to prioritise
  • Excellent communication and good interpersonal skills
  • Good telephone manner
  • Ability to work flexibly

  Knowledge

  Essential

  • Knowledge of Microsoft Word and Windows

  Personal Skills

  Essential

  • Pleasant, enthusiastic, initiative
  • Ability to prioritise workload
  • Team player
  • Flexibility in working hours
  • Able to adapt to change
  • Proven record of good attendance in previous employment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Bolton NHS Foundation Trust

  Address

  Royal Bolton Hospital

  Bolton

  BL4 0JR

  
  

  Employer's website

  http://www.boltonft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Bolton NHS Foundation Trust

  Address

  Royal Bolton Hospital

  Bolton

  BL4 0JR

  
  

  Employer's website

  http://www.boltonft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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