• Job Description

  Req#: H9050-25-1502?language=en&page=477&sort=publicationDateDesc

  Job summary

  Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Denbighshire Community Resource Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.

  Main duties of the job

  The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT. The post holder will work within the Denbighshire CRT (Ruthin, Denbigh, Rhyl & Prestatyn) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams.

  The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy.

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  About us

  If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

  Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

  Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

  Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

  Details

  Date posted

  19 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,970 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  050-AC346-0525

  Job locations

  Royal Alexandra Hospital

  Marine Drive

  Rhyl

  LL18 3AS

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Skills

  Essential

  • Team player
  • Organisational skills
  • Communication skills

  Desirable

  • WPAS
  • Civica

  Experience

  Essential

  • Customer Service Experience
  • Team player
  • Experience working in office environment

  Desirable

  • Previous NHS experience

  Education/Qualifications

  Essential

  • GCSEs Grade C and above in English and Maths or equivalent experience
  • NVQ Level 2 in Administration or equivalent experience
  • IT qualification or equivalent level of experience using Microsoft packages

  Desirable

  • ECDL

  Person Specification

  Skills

  Essential

  • Team player
  • Organisational skills
  • Communication skills

  Desirable

  • WPAS
  • Civica

  Experience

  Essential

  • Customer Service Experience
  • Team player
  • Experience working in office environment

  Desirable

  • Previous NHS experience

  Education/Qualifications

  Essential

  • GCSEs Grade C and above in English and Maths or equivalent experience
  • NVQ Level 2 in Administration or equivalent experience
  • IT qualification or equivalent level of experience using Microsoft packages

  Desirable

  • ECDL

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Royal Alexandra Hospital

  Marine Drive

  Rhyl

  LL18 3AS

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Royal Alexandra Hospital

  Marine Drive

  Rhyl

  LL18 3AS

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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