• Job Description

  Req#: H9130-24-1810?language=en&page=43&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen within the Criminal Justice Team based at Central Clinic. We are looking for a motivated and dynamic Clerical Officer with excellent communication skills, to provide clerical and administration support to the Criminal Justice Team, Secure Services & Recovery Division, as well as the wider Mental Health & Learning Disabilities Delivery Unit.

  The post holder will be required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties.

  The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require.

  Main duties of the job

  As an administrative Clerical Officer you will undertake the day to day administration of the service. You will be the first point of contact for health professionals, partner agencies within the criminal justice system, patients, their families and other agencies. You will assist in taking referrals, scheduling appointments, dealing with queries and inputting data on to patient management systems.

  We are looking for an individual who is self-motivated, organised and flexible in approach, with demonstrable experience. You should have a proven educational background, educated to a vocational level 3 in administration or equivalent. Advanced computer / keyboard skills, experience and knowledge of Microsoft office packages and excellent customer service skills are essential for this role. Previous NHS clerical experience and knowledge of clinical administration systems, such as Clinical Portal and Oracle is highly desirable for this post although training will be provided.

  About us

  We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

  As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

  You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

  There are also apprenticeships, work placementsand volunteering roles available.

  We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

  Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

  If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

  Date posted

  24 December 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £23,159 to £24,701 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  130-AC353-1024-A

  Job locations

  Central Clinic

  Orchard Street

  Swansea

  SA1 5AT

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply Now" to view in Trac.

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  Job description

  Job responsibilities

  You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply Now" to view in Trac.

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  Person Specification

  Qualifications

  Essential

  • Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience

  Desirable

  • ECDL

  Experience

  Essential

  • Demonstrate experience in an administrative role
  • Good knowledge of understanding the Data Protection Act and dealing with confidential sensitive data.
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite
  • oExcellent verbal, written and communication skills

  Desirable

  • oPrevious experience of working in the NHS or Probation

  Knowledge and Skills

  Essential

  • Good knowledge of MS Office Suite
  • Working knowledge of filing/data systems including record management
  • Thorough understanding of office procedures

  Person Specification

  Qualifications

  Essential

  • Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience

  Desirable

  • ECDL

  Experience

  Essential

  • Demonstrate experience in an administrative role
  • Good knowledge of understanding the Data Protection Act and dealing with confidential sensitive data.
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite
  • oExcellent verbal, written and communication skills

  Desirable

  • oPrevious experience of working in the NHS or Probation

  Knowledge and Skills

  Essential

  • Good knowledge of MS Office Suite
  • Working knowledge of filing/data systems including record management
  • Thorough understanding of office procedures

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Swansea Bay University Health Board

  Address

  Central Clinic

  Orchard Street

  Swansea

  SA1 5AT

  
  

  Employer's website

  https://sbuhb.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Swansea Bay University Health Board

  Address

  Central Clinic

  Orchard Street

  Swansea

  SA1 5AT

  
  

  Employer's website

  https://sbuhb.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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