• Job Description

  Req#: 230492

  At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

  We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

  Job Title

  Clerk Data Analysis ROI

  Location

  Akron

  Facility

  Akron General Medical Center

  Department

  Health Information Management-Cleveland Clinic Akron General

  Job Code

  AK9914

  Shift

  Days

  Schedule

  8:00am-4:30pm

  Job Summary

  USW Bidding Period : 8/24-8/29
  Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Through providing the communities in and around Summit County with top-quality patient care. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
  
  
  Under the direct supervision of the Supervisor, Health Information Management, the Clerk, Data Analysis Release of Information (ROI), is responsible for performing various duties concerning release of medical information to health care facilities, physicians, attorneys, third party payers, insurance companies, government officials, etc. The ROI clerk answers all subpoenas and court orders, makes court appearances as required and maintains information related to all of the above in the electronic medical records system (ChartMaxx).
  
  The Future Caregiver is someone who:
  -Can schedule and manage tasks effectively.
  -Is experience with conflict resolution and problem-solving.
  -Has written and verbal communication skills.
  -Has teamwork and motivational skills.
  -Has organizational and multitasking skills.
  
  This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.
  
  At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

  Job Details

  • Responsible for release of information for continuity of care, medical-legal purposes and for review in accordance with federal, state, and local laws, ensuring the confidentiality of the information stored in the medical record.
  • Prepares copies of medical records for release including but not limited to health care facilities, physicians, attorneys, third party payors and insurance companies.
  • Utilizes various computer programs to retrieve, print, send, maintain, and track the release of confidential health information (HIS, Intranet, ChartMaxx, etc.).
  • Acts as receptionist for the Health Information Department, assisting, handling, and directing inquiries as appropriate in response to telephone, mail, email and in-person requests.
  • Verifies, completes, certifies, and delivers court documents in response to subpoenas and court orders as necessary.
  • Receives, processes, and responds to all patient requests for amendments of their medical records.
  • Sends invoices, receives, processes, posts payments and makes deposits of all cash and checks received in ROI as related to copy fees for records.
  • Stays current with all federal, state and local statutes and hospital rules concerning release of confidential medical information and copy fees.
  • Assists patients, physicians, ancillary personnel and other departments with questions and concerns about release of confidential information.
  • Participates in appropriate inservices and training programs.
  • Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
  • Other duties as assigned

  
  Education:

  • High school graduate or the equivalent; Associate degree in business preferred.

  
  Certifications:

  • None required

  
  Complexity of Work:

  • Computer proficiency to include knowledge of Windows and electronic medical records systems (e.g. ChartMaxx).
  • Knowledge of basic medical terminology.
  • Strong written and verbal communication skills organizational skills and attention to detail.

  
  Work Experience:

  • One year experience in a hospital medical records department.

  
  Physical Requirements:
  
  Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

  
  

  The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

  Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

  Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

  Please review the Equal Employment Opportunity poster .

  Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

• About the company

  PUSHING THE BOUNDARIES OF PERFORMANCE Through the Power of Every One, Cleveland Clinic is ranked as the nation’s No. 2 healthcare system by U.S. News & World Report – the best care for our patients starts with us.

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