Government of Canada - Atlantic
clerk, front desk - hotel
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Job Description
- Req#: 44084538
- Secondary (high) school graduation certificate
- or equivalent experience
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- As per collective agreement
- Group insurance benefits
- Life insurance
- Night shift premium
- Free parking available
- Learning/training paid by employer
- Parking available
About the company
Overview
Languages
English
Education
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Benefits
Financial benefits
Other benefits
Notice
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