• Job Description

  Req#: 504395

  Position Title : Clerk/Teller

  Department : Retail

  Grade : 4

  East Cambridge Savings Bank’s Retail Division is actively recruiting for Clerk/Tellers.

  Function :

  Under the supervision of a Banking Center Supervisor or Business Development Sales Manager, perform a variety of customer initiated transactional services and related accounting/clerical tasks.

  We are looking for a candidate with:

  • Minimum of 6 months retail experience in a sales-oriented environment or prior experience as a teller
  • General understanding of digital banking products
  • Excellent interpersonal and communication skills
  • Must be a self-starter with the ability to work independently
  • Ability to take initiative
  • Experience with making referrals based on predetermined sales goals preferred

  • Must be available to work until closing and Saturdays

  Essential Job Functions :

  1. Buy/sell teller cash to maintain authorized amounts.
  2. Greet and assist customers in a professional and personally responsive manner, in accordance with East Cambridge Savings Bank Customer Service Standards. Provide general banking services information. Direct customers to others when necessary. Refer any problem situations to a supervisor.
  3. Responsible for making referrals based on predetermined sales goals on a monthly/annual basis in accordance with the Bank’s Customer Service Standards.
  4. Accept and process all customer transactions using a computer terminal.
  5. Cash customer checks in accordance with Bank Policy. Enter check holds and provide customers with appropriate hold notices.
  6. Ensure proper documentation and accuracy of transactions. Double count cash transactions to verify accuracy.
  7. Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity.
  8. Sell money orders, treasurers' and travelers' checks; redeem U.S. Bonds. Assist in the process of cash advances.
  9. Take computer totals and balances daily work, timely, ensuring that all documentation is in order and cash in proof.

  Contact our Human Resources Division or visit www.ecsb.com/careers for more details and to apply.

  Or submit your resume to:

  Email: recruit@ecsb.com Fax: 617-252-6877 Phone: 617-354-7700

  East Cambridge Savings Bank, Attn: Human Resources

  344 Cambridge Street Cambridge, MA 02141

  East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans

• About the company

  At East Cambridge, you’ll enjoy the best of both worlds: big bank conveniences and community bank values.

Notice