Job description

Job responsibilities

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English. We offer support through a structured period of induction, and opportunities for professional development in a supportive environment.

3. ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Clerk/typist

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

Typing of medical letters onto the system.

General clerical duties which include filing, photocopying and faxing.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the PSC in response to demands made upon the Department.

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

Job responsibilities

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English. We offer support through a structured period of induction, and opportunities for professional development in a supportive environment.

3. ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Clerk/typist

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

Typing of medical letters onto the system.

General clerical duties which include filing, photocopying and faxing.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the PSC in response to demands made upon the Department.

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

Person Specification

Experience

Desirable

• Experience in a secretarial role
• Knowledge of Medical Terminology
• Hospital and/or general public experience
• The post holder would be expected to develop their understanding and use of information technology.

Skills & behaviours

Essential

• Self-motivated and enthusiastic
• Able to work accurately and calmly whilst under pressure
• Good team worker
• Professional in appearance and conduct
• Reliable and punctual
• Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
• Be self-motivated
• Be able to work with limited supervision

Desirable

• Be of a mature, pleasant and friendly nature with a good sense of humour
• Adaptable and flexible
• Confident manner
• Have the ability to stay calm whilst working under pressure.

Qualifications

Essential

• Good general standard of education.
• RSA II typing/word processing or equivalent
• Audio typing
• Microsoft Word for Windows
• Keyboard/data entry skills are essential.

Desirable

• ECDL certificate or working towards
• Other Microsoft applications e.g. Excel
• Good communication skills are required, both written and oral.

Experience

Desirable

• Experience in a secretarial role
• Knowledge of Medical Terminology
• Hospital and/or general public experience
• The post holder would be expected to develop their understanding and use of information technology.

Skills & behaviours

Essential

• Self-motivated and enthusiastic
• Able to work accurately and calmly whilst under pressure
• Good team worker
• Professional in appearance and conduct
• Reliable and punctual
• Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
• Be self-motivated
• Be able to work with limited supervision

Desirable

• Be of a mature, pleasant and friendly nature with a good sense of humour
• Adaptable and flexible
• Confident manner
• Have the ability to stay calm whilst working under pressure.

Qualifications

Essential

• Good general standard of education.
• RSA II typing/word processing or equivalent
• Audio typing
• Microsoft Word for Windows
• Keyboard/data entry skills are essential.

Desirable

• ECDL certificate or working towards
• Other Microsoft applications e.g. Excel
• Good communication skills are required, both written and oral.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)