• Job Description

  Req#: R-0000066740

  Job Summary

  Job Description

  What is the opportunity?

  The Capital Markets Client Intelligence team is responsible for producing forward-looking analytics that enable RBC’s Capital Markets businesses to make informed decisions. The CI team leverages internal and external benchmarking data and client feedback to deliver client insights and highlight revenue generating opportunities to the Sales & Trading and Corporate & Investment Banking divisions in support of the firm’s key strategic initiatives. In addition to delivering best-in-class analytics and data visualizations, the team partners closely with technology to enhance client analytics tools and CRM used by the front office.

  What will you do?

  • Leverage various data sources (internal metrics, benchmarking data, client feedback, CRM) to produce data visualizations in Tableau that highlight actionable client insights in support of strategic business initiatives
  • Coordinate the annual sales & client planning process and track monthly revenue forecasting and Sales KPIs
  • Partner with Sales and Sales Business Management in the development and design of business KPIs and Tableau dashboards
  • Coordinate client benchmarking efforts with external vendors including delivery of findings to the business
  • Lead integration of benchmarking data to produce actionable client insights
  • Support the Sales platform by leveraging client data and coordinating strategic initiatives to increase revenue and deepen relationships
  • Support Senior Relationship Management in the internal account review process to identify action plans to improve client rankings and increase revenues
  • Provide senior leadership client briefs and opportunity analysis ahead of client meetings

  What do you need to succeed?

  Must-have:

  • Advanced proficiency in Tableau and Excel (pivot tables, formulas, charts & graphs)
  • Passion for data visualization and demonstrated ability to organize large amounts of data and effectively present metrics and analysis
  • Positive attitude and collaborative work approach
  • Ability to multi-task and manage multiple initiatives and competing priorities
  • Strong stakeholder management skills and ability to work in fast-paced environment
  • Strong written & verbal communication skills; ability to communicate confidently
  • Influencing skills; ability to build relationships with key internal stakeholders and partners
  • Self-starter, ability to progress and deliver initiatives with little direction / oversight
  • Ambitious & driven; doesn’t settle for status quo and consistently looks for ways to improve
  • Bachelor’s degree or higher; at least 2 years of work experience in data visualization and analytics

  Nice to have:

  • Capital Markets experience, knowledge of Global Markets products (Fixed Income, FX, Commodities, Futures and Equities) or Corporate & Investment Banking businesses
  • Experience with client provided ranking and feedback such as scorecards and broker votes
  • Experience working in a trading floor environment
  • Ability to effectively communicate to senior management in a concise manner
  • Strong presentation skills, ability to effectively convey messaging
  • Ability to synthesize large amounts of information to key takeaways and themes for senior management
  • Experience in supporting senior leadership teams

  • Proficiency in SQL, Python and / or Alteryx

  What’s in it for you?

  • We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work and take on greater responsibilities
  • Access to leaders who support your development through coaching and mentoring opportunities
  • Work in a dynamic, collaborative, innovative, and high-performing team
  • Ability to make a difference and lasting impact

  What’s in it for you?

  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

  The good-faith expected salary range for the above position is $100,000- $155,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

  RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

  Job Skills

  Additional Job Details

  Address:

  BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK

  City:

  New York

  Country:

  United States of America

  Work hours/week:

  40

  Employment Type:

  Full time

  Platform:

  Capital Markets

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2023-09-12

  Application Deadline:

  2023-10-18

  Inclusion and Equal Opportunity Employment

  At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
  
  We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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  Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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