• Job Description

  Req#: CLIEN003854

  MSPCA-Angell West has a full time 40 hours/week Client Liaison position (second shift) for experienced applicants in our Communication Center. This position is fully remote. Candidates must live within driving distance of Waltham, MA.

  COMPENSATION:

  Starting $20-$21/hr
  Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications

  Do you have a passion for customer service and love animals? If you have experience in call or contact centers, reception, scheduling, medical office support, secretarial, client communication, or other customer service work, you may be interested in a position with MSPCA-Angell as a Client Liaison .

  Our Client Liaison plays an integral role in managing the flow of information between our veterinary staff and clients and are an essential part of our daily operations. Duties include (but aren't limited to) booking patient appointments, conveying detailed information regarding patient status, doctors’ reports/updates, and instructions, and providing general information regarding routine, specialty, and emergency pet care.

  If you are a motivated, compassionate, positive, and organized individual with excellent communication skills, this may be the opportunity you’ve been looking for. Angell has a variety of learning and development opportunities for candidates who wish to advance their career. The Client Liaison position is a great role for anyone looking to establish themselves in veterinary medicine or animal welfare as you collaborate with all of our departments and interact with every facet of patient and client care.

  As this position requires excellent attention to detail, as well as verbal and written communication skills, we require applicants to include a cover letter with your application showcasing your writing skills.

  To join our renowned animal hospital (the second oldest in the country) and have a career making a positive impact every day in the lives of both our patients and their owners, apply today!

  OUR BENEFITS

  Angell has a variety of learning and development opportunities for candidates who wish to advance their career. The Client Liaison position is a great stepping stone for anyone looking to establish themselves with this organization as you are relied on by many departments and interact with every facet of patient and client care.

  MSPCA-Angell has an outstanding compensation package including health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking.

  To join our renowned, growing animal hospital and have a career making a positive impact every day in the lives of both our patients and their owners, apply today!

  Qualifications

  Education

  Required

  Associates

  Experience

  Required 1 year

  One year of call center, or customer service experience

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  The MSPCA-Angell is a national and international leader in animal protection and veterinary medicine and provides direct hands-on care for thousands of animals each year. Founded in 1868, we are the second-oldest humane society in the United States. Ou...

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