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Job Description
- Req#: 27985
- Processing of repurchases instructions daily on AWD System
- Manual screening of repurchases instructions prior to processing
- Static update of the client information/ data that have changed
- Capturing/ processing of switches instructions daily
- DRA tool high risk rating changes
- Data Governance - clean up of incorrect captured data
- Grade 12 certificate
- Tertiary qualification will be an added advantage
- Prior working experience in client service administration will be an added advantage
- Customer Service
- Administration
- Quality, compliance and accreditation
- Team support
- Absolute proficiency in English (verbal and written). An additional local Namibian language will be a competitive advantage
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Who are we?
Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.
What will you do?
To provide excellent customer service as well as effective administrative support to the clients of Sanlam Namibia Unit Trust.
What will make you successful in this role?
Qualification and Experience
Knowledge and Skills
Personal Attributes
Communicates effectively - Contributing independentlyDecision quality - Contributing independentlyAction orientated - Contributing independentlyOptimises work processes - Contributing independentlyBuild a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyTurnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. The Group's Employment Equity plan and targets will be considered as part of the selection process.
About the company
As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.
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