• Job Description

  Req#: JR-43328

  Your time is now to be your exceptional best at Old Mutual!

  Job Description

  Job Specification

  • Providing quality service and client care;

  • Providing product and portfolio information to Customers;

  • Processing benefit payments ;

  • Handling all general queries;

  • Administering client information;

  • Performing general office functions;

  • Retain business and generation of sales leads;

  • Accountable for service delivery through own efforts;

  • Living the company values.

  • Individually accountable for managing own time, tasks and output quality.

  • Handles all queries in adherence with procedural and quality standards.

  Minimum Requirements

  • Namibian citizenship;

  • Grade 12 with a minimum of 25 points;

  • A tertiary qualification will be an advantage;

  • Approximately 1 – 2 years customer service experience;

  • Knowledge of MS Office applications is essential;

  • Analytical skills is essential;

  • Strong written and verbal communication skills;

  • Proven ability to meet and exceed tough business targets on a consistent basis;

  • Ability to work under pressure whilst remaining professional;

  • Ability to work independently and within a team; and

  • A positive attitude and passion for customer service and relationship building.

  Skills

  Education

  Closing Date

  17 August 2023

• About the company

  Old Mutual Limited is a pan-African investment, savings, insurance, and banking group.

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