Enterprise Bank & Trust
Client Service Officer Card Specialist (Hybrid Eligible: AZ, KS, MO, NM)
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Job Description
- Req#: REQ - 4475
Employer Industry: Financial Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Hybrid work model available for employees in AZ, KS, MO, and NM
- Supportive and collaborative work environment
- Annual paid volunteer time off and charitable-matching opportunities
- Voted a Best Bank to Work For by American Banker for multiple years
What to Expect (Job Responsibilities):
- Respond to high call volumes addressing clients' debit and credit card needs and inquiries
- Process debit and credit card maintenance requests, including status changes and emergency card orders
- Assist with the daily monitoring and maintenance of debit card temporary limit cases
- Serve as an escalation point for any debit card issues from Client Services or Retail Teams
- Communicate any issues or process improvements to leadership when identified
What is Required (Qualifications):
- High school diploma or general education degree
- Minimum of 2 years in the financial services industry or relevant experience
- Previous customer service experience is required
- Strong organizational skills and ability to multitask efficiently
- Excellent verbal, written, and telephone communication skills
How to Stand Out (Preferred Qualifications):
- Previous debit or credit card experience preferred
- Proficiency in navigating multiple banking systems
#FinancialServices #CustomerService #CareerOpportunity #HybridWork #BestBankToWorkFor
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Enterprise Bank & Trust was founded nearly 30 years ago on the idea of serving the lifetime financial needs of privately-held businesses, their owner families and other success-minded individuals. That concept for Enterprise has remained as our unwaver...
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