• Job Description

  Req#: 3383672

  Palo Duro Animal Hospital seeks a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

  In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

  We offer flexible scheduling, either full or part-time. And, we will work with your school schedule! Schedules will have varying weekdays & rotating Saturdays.

  Benefits and Compensation**

  • Compensation: $13-$18 per hour, for each hour worked*
  • Bonus Package: Up to $500 based on experience
  • Personal pet discount
  • Uniform allowance
    • For Full-Time Only:
      • Health Package: Medical, Dental, and Vision Insurance
      • Paid time off in accordance with site policy and applicable law
      • Life Insurance and Disability
      • Employee Assistance Program
      • 401k options

  Minimum Qualifications and Skill Set:

  • Minimum 1 year of customer service experience
  • Previous veterinary experience is a plus!
  • Proficiency in the following skills:
    • Exceptional client service
    • Great communicator
    • Team Player
    • A desire to help pets live healthy, happy lives

  Palo Duro Animal Hospital is a well-established small animal veterinary hospital that offers comprehensive medical, surgical, and dental care for small animals. Our hospital prides itself on delivering compassionate and high-quality service to pets and their owners. We offer a comprehensive suite of veterinary services, including dental care, surgery, vaccinations, preventative treatments, end-of-life care, ultrasounds, and more. Join our team and be a part of providing top-notch veterinary care in a positive environment!

  APPLY TODAY!

  *To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

  **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

  WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

  Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

• About the company

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