California Jobs
Client Service Representative VCA Almaden Valley
This job is now closed
Job Description
- Req#: 32659512479
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
- At least one year of proven past experience helping customers
- High School Diploma/GED or equivalent
- Excellent listening and communication skills
- Compassion for pets and people—as well as awareness and understanding of others' reactions
- Proven decision-making skills to choose the most appropriate course of action
- The ability to integrate new information into problem-solving
- Proficiency in Microsoft Office
- Willingness to work non-traditional hours, including nights, weekends and holidays
- The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
Seniority level
Entry levelEmployment type
Full-timeJob function
General Business, Other, and Health Care ProviderIndustries
Veterinary Services
Join to apply for the Client Service Representative VCA Almaden Valley role at VCA Animal Hospitals
2 weeks ago Be among the first 25 applicants
Join to apply for the Client Service Representative VCA Almaden Valley role at VCA Animal Hospitals
VCA Almaden Valley Animal Hospital is looking for an outgoing person to join our Client Service team.
ESSENTIAL FUNCTIONS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!
Starting pay- $22.00-$23.00 per hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.comSeniority level
Employment type
Job function
Referrals increase your chances of interviewing at VCA Animal Hospitals by 2x
Sign in to set job alerts for “Client Services Representative” roles.
Work From Home - Client Services Representative
San Jose, CA $4,058.00-$6,653.00 6 hours ago
Silicon Valley, CA $31.20-$40.80 2 weeks ago
Client Service Representative (Part-Time)
Executive and Event Operations Assistant - Remote Work
Executive and Event Operations Assistant - Remote
Electronic Access & Customer Service Specialist
Associate, Client Services for a Prestigious Family Office - DC
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAbout the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.