Sonic Anatomic Pathology
Client Service Specialist
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Job Description
- Req#: REQ-033874
Employer Industry: Laboratory Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work-life balance, including Paid Time Off and Paid Holidays
- Free lab services for you and your dependents
- Competitive benefits including medical, dental, and vision insurance
- 401(k) with company match to help save for retirement
- Supportive and inclusive work environment recognized as a Great Place to Work
What to Expect (Job Responsibilities):
- Manage day-to-day relationships with potential and existing clients, providing outstanding customer service
- Handle in-house account management and serve as the first line of contact for medical provider clients
- Identify and resolve service, billing, or patient complaints
- Schedule and assist with in-service training for clinic personnel and ensure proper completion of requisitions
- Compile and prepare marketing materials and follow up with clients on paperwork and scheduling requests
What is Required (Qualifications):
- High school education or equivalent; Associate's degree in Business, Office Technology, or Lab Assistant preferred
- One or more years of experience in a laboratory, client services, or medical physician’s office
How to Stand Out (Preferred Qualifications):
- Experience in client services or medical office settings
- Familiarity with laboratory operations and billing processes
#LaboratoryServices #ClientRelations #CareerGrowth #InclusiveWorkplace #HealthcareBenefits
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