Veritext

Client Services Associate


PayCompetitive
LocationDallas/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 547447
      Employer Industry: Legal Services

      Why consider this job opportunity:
      - Competitive compensation and total rewards package, including comprehensive medical, dental, and vision insurance
      - Healthy work-life balance with a hybrid work structure, paid time off, and paid parental leave
      - Extensive mental health and wellness benefits to support personal and professional thriving
      - Learning and development opportunities including ongoing training and mentorship
      - Engaging and inclusive culture that values curiosity, initiative, and creativity
      - Employee equity and referral programs to ensure shared success

      What to Expect (Job Responsibilities):
      - Build and maintain strong relationships with partners and outside vendors, treating them as valued extensions of the team
      - Respond to client requests received via email and phone in a timely manner
      - Resolve issues and collaborate with departments to ensure accurate and prompt resolution
      - Proactively track assignment deadlines and communicate potential delays to stakeholders
      - Communicate updates or changes to orders promptly and accurately to ensure alignment and timely execution of services

      What is Required (Qualifications):
      - 2-4 years of professional experience, preferably in court reporting or legal services
      - Strong client-centric mindset with the ability to manage sensitive client needs
      - Exceptional communication skills, both verbal and written
      - Ability to handle multiple priorities and clients simultaneously
      - Proficient with technology, including proprietary software

      How to Stand Out (Preferred Qualifications):
      - Familiarity with court reporting or legal services is a huge plus
      - Proven ability to deliver solutions-oriented service quickly and professionally
      - Experience working in a fast-paced environment with tight deadlines
      - Strong organizational skills with a keen attention to detail

      #LegalServices #ClientSupport #CareerGrowth #WorkLifeBalance #InclusiveCulture

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      The Leader in Legal Services. Veritext provides industry-leading deposition and litigation services. Our coverage is nationwide, with services available across the United States. Our mantra is "Better in Every Case"​ with the objective of providing you with reliable, on-time service together with exceptional results. Our experience and industry know-how is extremely valuable, with a proven track record that includes highly successful services for Fortune 500 companies and large, high-profile trials.

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