• Job Description

  Req#: CLIEN001958

  Turning Point of Central California, Inc.

  WE EXIST TO SERVE PEOPLE IN NEED.

  Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

  POSITION:	Client Services Provider
  PROGRAM:	Victory Village
  LOCATION:	959 Parkway Drive Fresno, Ca. 93728
  HIRING MANAGER:	Latasha Hollins, Deputy Regional Director
  PHONE:	559-248-9445
  BASE PAY:	Class 100 ($16.63 – $20.23/hour) *Updates effective 12/13/23
  STATUS:	Part-Time, Hourly, Non-Exempt
  ACCEPTING APPLICATIONS:	Until Filled
  AVAILABLE:	Immediately

  Company Benefits:

  • Competitive compensation package
  • On the job training including paid professional development and career development
  • Rewarding work environment with excellent opportunities for career growth
  • Meaningful relationships with your co-workers and the individuals we serve
  • Family-oriented environment
  • Mileage reimbursement for travel

  We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

  JOB SUMMARY

  The Client Services Provider reports to the Program Director and are responsible for providing supervision and monitoring clients in Victory Village (residential program) for homeless adults.

  ESSENTIAL JOB RESPONSIBILITIES

  1. Provide supervision and monitoring of facility operations.
  2. Assist program guests’ access to basic needs (food, hygiene, shelter).
  3. Make written notes to document guest activity.
  4. Document rounds, counts, and inspections on appropriate forms.
  5. Answer the telephone and the door/gate.
  6. Conduct Intakes.
  7. Provide crisis intervention and conflict resolution.
  8. Document areas of concern on incident reporting formats.
  9. Conduct recreational and life skills activities for guests.
  10. Perform filing and other general office duties.
  11. Perform routine janitorial duties as needed.
  12. Think and act quickly and efficiently in emergencies.
  13. Comply with all Turning Point Safety policies and procedures, including but not limited to: workplace safety, reporting work related injuries, Infection Control and preventing potential safety risks for staff, clients and others.
  14. Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.
  15. Other duties as assigned by the Program Director. Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  ESSENTIAL JOB REQUIREMENTS

  1. High school diploma/GED required.
  2. Two (2) years’ experience in related field preferred.
  3. Current certified training in emergency first aid procedures and CPR
  4. Demonstrated proficiency in reading and writing.
  5. Legibly, accurately and appropriately document communications, behaviors and routine facility events as they occur.
  6. Visually observe resident population.
  7. Perform perimeter and room checks.
  8. Basic computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
  9. Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
  10. Ability to pass a criminal background check.
  11. Ability to pass a pre-employment physical, drug screen, general physical, and TB test.
  12. Must maintain good relationships with current, future and past employees, co-workers, vendors, third party administrators, and others with whom the Agency is transacting business, and relate to them in a professional manner.

• About the company

  Serving People In Need Since 1970

Notice