Employer Industry: Healthcare Technology

Why Consider this Job Opportunity:
- Salary up to $18 hourly
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care
- Comprehensive benefits package including healthcare, vision, dental, and 401k match

What to Expect (Job Responsibilities):
- Drive customer loyalty through educating users on product features and benefits
- Resolve customer issues in a timely and effective manner
- Participate in an extensive training program to gain necessary knowledge
- Handle a variety of customer inquiries ranging from administrative tasks to technical healthcare questions
- Document customer interactions and provide excellent service

What is Required (Qualifications):
- Excellent communication skills, both written and verbal
- Prior healthcare, IT, or call center experience preferred
- Technical proficiency and ability to adapt in a fast-paced environment
- Strong customer service focus and ability to manage multiple programs/tools
- Typing proficiency of 45+ words per minute

How to Stand Out (Preferred Qualifications):
- Bachelor's Degree in communication or technology
- Knowledge of EDI and/or ANSI 5010 X12
- Prior experience with Salesforce
- Bilingual proficiency

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