Xello

Client Solutions Specialist (18 month contract)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: UR7CevyI70
      Employer Industry: Education Technology

      Why Consider this Job Opportunity:
      - Opportunity for career advancement and growth within the organization
      - Competitive pay and benefits package
      - Remote work environment
      - Supportive and collaborative work culture
      - Chance to make a positive impact on client satisfaction

      What to Expect (Job Responsibilities):
      - Share insights, experiences, and lessons learned with your team
      - Provide exceptional client experience through various communication channels
      - Use creative solutions to troubleshoot and resolve client issues
      - Evaluate and prioritize client questions and inquiries
      - Identify technical issues and collaborate with internal teams for resolution

      What is Required (Qualifications):
      - 3+ years of client service experience
      - Technical proficiency with CRM tools
      - Experience in troubleshooting and creative problem solving
      - Strong organizational and time management skills
      - University/College degree or equivalent

      How to Stand Out (Preferred Qualifications):
      - Experience working in SaaS or education technology industry

      #EducationTechnology #ClientService #RemoteWork #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company