InvestCloud

Client Success Manager


Pay$130000.00 - $175000.00 / year
LocationWarren/New Jersey
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CLIEN002759
      Employer Industry: Financial Services Technology

      Why consider this job opportunity:
      - Salary up to $175,000
      - Opportunity for career advancement and growth within the organization
      - Work in a dynamic and innovative environment focused on digital transformation
      - Collaborate with C-Suite and E-Suite executives, building long-term trusted relationships
      - Chance to make a significant impact on client satisfaction and retention
      - Comprehensive benefits package and support for professional development

      What to Expect (Job Responsibilities):
      - Maintain and enhance customer relationships to drive account revenue retention and growth
      - Drive executive governance to ensure alignment on relationship status and resolution of issues
      - Manage the renewal process and ensure account receivables are current
      - Identify growth opportunities and collaborate with Sales to upsell and cross-sell services
      - Conduct weekly ticket reviews and work with platform success teams for issue resolution

      What is Required (Qualifications):
      - BA/BS degree required; MBA is a plus
      - 10+ years of financial services experience, preferably in Wealth & Asset Management
      - Proven account management experience in a customer-facing environment
      - Strong understanding of customer business models and workflows
      - Demonstrated selling and negotiation skills

      How to Stand Out (Preferred Qualifications):
      - Experience using analysis, reporting, modeling, and forecasting to inform business decisions
      - Strategic thinking abilities to identify and articulate complex propositions

      #FinancialServices #ClientSuccess #CareerOpportunity #DigitalTransformation #AccountManagement

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      California-based with a global presence, known for first-class, financial digital solutions, pre-integrated in the cloud. We create beautifully designed client experiences and intuitive operations solutions using our ever-expanding library of digital m...