Virgin Pulse
Client Success Manager - Wellbeing
This job is now closed
Job Description
- Req#: 4144
Employer Industry: Health Technology
Why consider this job opportunity:
- Salary up to $80,000
- Eligible for a 10% target bonus/variable compensation
- Comprehensive benefits including health, dental, vision, and mental health support
- Opportunity for career advancement and development within the organization
- Supportive work environment that values diversity and inclusion
- Chance to make a positive impact on client success and wellbeing
What to Expect (Job Responsibilities):
- Lead retention, growth, and onboarding efforts for a portfolio of clients, ensuring long-term success
- Monitor client contractual obligations and proactively identify and mitigate risks
- Build and nurture strong relationships with clients, consultants, brokers, and influencers
- Collaborate with internal teams to deliver strategies that meet client requirements and enhance offerings
- Manage day-to-day account activities, coordinating efforts with various internal teams
What is Required (Qualifications):
- Bachelor's degree, or equivalent, in a related discipline
- 3+ years of direct account management experience with SMB and regional revenue clients
- Background in consulting, wellness, health insurance, healthcare, navigation, or related field
- Excellent knowledge and skill using Microsoft Office suite
- Experience with Salesforce and Gainsight (Gainsight is preferred)
How to Stand Out (Preferred Qualifications):
- Strong interpersonal, presentation, and writing skills
- Proven ability to collaborate and work independently in a fast-paced environment
- Demonstrated organizational skills and attention to detail
#HealthTechnology #ClientSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.
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