Employer Industry: Educational Technology in Healthcare

Why consider this job opportunity:
- Flexible and generous paid time off
- Competitive medical, dental, vision, and life insurance
- 401(k) employer matching program
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and educational outcomes

What to Expect (Job Responsibilities):
- Proactively engage existing clients to improve retention and satisfaction
- Collaborate closely with sales to enhance client outcomes and grow revenue
- Redirect incoming sales leads or inquiries and process digital requests
- Assist the sales team with client engagement and relationship building
- Maintain CRM system records and input service tickets for advanced tech issues

What is Required (Qualifications):
- Bachelor's degree required
- 2+ years of prior customer-related work experience
- Proven experience in customer experience management or a related field
- Excellent presentation, communication, and interpersonal skills
- Ability to collaborate with cross-functional teams to ensure exceptional customer experience

How to Stand Out (Preferred Qualifications):
- Experience in project management, time management, and organizational skills
- Strong problem-solving and conflict resolution abilities
- Team player with the ability to analyze data and generate actionable insights

#EducationalTechnology #ClientSuccess #CareerOpportunity #HealthcareEducation #RemoteWork

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