Net Health
Client Support Representative I (Product Support Representative I) - Remote
This job is now closed
Job Description
- Req#: PRODU002442
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Competitive salary up to $XX,XXX
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere with a flexible work environment
- Comprehensive benefits package including unlimited PTO
- Supportive and collaborative work culture
- Chance to contribute to improving patient care and outcomes
What to Expect (Job Responsibilities):
- Analyze and resolve issues for clients using department guidelines and timeframes
- Interact with clients to provide information and process inquiries about products and services
- Troubleshoot client issues and escalate as necessary
- Research required information using available resources
- Provide internal feedback to resolve issues and enhance products
- Handle inbound calls and create cases within service level windows
- Participate in internal training on company products
What is Required (Qualifications):
- High School Diploma or equivalent GED
- 0-2 years of experience in a client service or technical support role
- Experience with Microsoft Office
- Experience as a user of common enterprise software solutions
How to Stand Out (Preferred Qualifications):
- Experience with healthcare-related software solutions
#HealthcareTechnology #TechnicalSupport #CareerGrowth #RemoteWork #CompetitivePay
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Specialized EHR software and services that serve the continuum of care from hospital to home. Rehab Therapy, Wound Care, Occupational Health, and Hospice.
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