Employer Industry: Live Event Ticketing

Why Consider this Job Opportunity:
- Competitive pay up to $23.00 an hour
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Engaging with clients and fans in the live event industry
- Collaborative and inclusive work environment
- Chance to contribute to the fan experience and enrich lives through live entertainment

What to Expect (Job Responsibilities):
- Work closely with clients via Zoom, email, and phone to assist with event management and ticketing systems
- Resolve issues and requests from event hosts and ticket buyers with empathy
- Meet and exceed client service level agreements
- Identify process optimization and improvements for customer success flows
- Assist with reporting and monitor client chargeback activity

What is Required (Qualifications):
- Minimum of 2 years of experience in a customer-facing role
- Minimum of 1 year of account management experience
- Strong understanding of technology and its efficient use in assisting clients
- Clear and concise verbal and written communication skills
- Proficient working knowledge of Microsoft Office suite products

How to Stand Out (Preferred Qualifications):
- Understanding of the Ticketing or Live Event industry
- Experience working in a Box Office

#LiveEvents #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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