• Job Description

  Req#: 85413BR

  Job Summary

  Under the supervision of the Administrative Nurse Manager, guided by the policies and procedures of the Ambulatory Care Center, and in collaboration with the physician and other clinical staff, the Clinical Nurse 2 is responsible for providing safe, efficient nursing care to patients in an out-patient, primary care practice. Triages patients and responds appropriately according to protocol and nursing assessment.
  
  The Clinical Nurse 2 utilizes the nursing process (Assessment, Planning, Implementation and Evaluation) to provide safe and therapeutic clinical care. The Clinical Nurse 2 also provides clinical support to Providers and participates as part of the health care team to assure coordination and continuity of patient care.
  
  The Clinical Nurse 2 is responsible for triage on behalf of the practice both in person and through telephone and electronic communication. S/he participates in the development and implementation of educational programs and materials for patients and their family members. S/he delivers direct patient care to a variety of patient populations. All components of nursing care will be individualized to meet the patient’s physiological and psychosocial development. The Clinical Nurse 2 will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. S/he is responsible for daily clinical operations and maintaining a safe environment for patients and staff.
  
  The Clinical Nurse 2 consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. This employee will utilize computer skills in Apex and other UCSF computerized programs. This individual supports the standards of the policies and procedures of the practice, and is responsible for maintaining current knowledge of pharmacology and competency in modes of administration, and complies with all Ambulatory Services and Medical Center policies and procedures for infection control, safety, and administrative and clinical practice. Embraces and consistently role models the UCSF concepts of values: PRIDE (Professionalism, Respect, Integrity, Diversity and Excellence and AIDET (Acknowledge, Introduce, Duration, Explanation, and Thanks) throughout all interactions with patients, family members, and other employees, both in person and on the phone.
  
  The Clinical Nurse 2 will be primarily located at Family Medicine at Lakeshore, however must have flexibility to cover multiple UCSF medical center Primary Care Clinic sites.
  
  
  
  The final salary and offer components are subject to additional approvals based on UC policy.

  Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

  The salary range for this position is $84.78 - $109.85 (Hourly Rate).

  To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

  Required Qualifications

  • Graduate of an accredited nursing program
  • Minimum of three years clinical experience as a Registered Nurse in outpatient primary care, or family medicine setting of all ages including pediatrics and adults
  • Experience of at least one year with telephone triage nursing both pediatric and adult
  • Familiarity with evidence-based guidelines and protocols for telephone triage and symptom management
  • Excellent clinical assessment and critical thinking skills with the ability to identify emergent conditions and guide safe care through follow-through of clear protocols
  • Strong verbal and written communication skills to explain medical information clearly and concisely to patients and caregivers
  • Demonstrated ability to multitask and prioritize effectively in a fast-paced environment
  • Flexibility to orient and work at all UCSF Medical Center locations

  Preferred Qualifications

  • BSN
  • Certification with telephone triage nursing
  • Obstetrics and pediatric experience
  • Proficiency with Epic Inbasket messages
  • Recent experience in the use of Electronic Medical Record documentation.
  • Ability to work competently and efficiently with Microsoft Office: Outlook, Excel & Work

  License/Certification

  • Active Registered Nurse licensure in the State of California
  • Active American Heart Association CPR Certification

  About UCSF

  At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
  
  Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

  Pride Values

  UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
  
  In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
  
  Join us to find a rewarding career contributing to improving healthcare worldwide.

  Equal Employment Opportunity

  The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

  Organization

  Health

  Job Code and Payroll Title

  009139 CLIN NURSE 2

  Job Category

  Nursing - Ambulatory Services/Outpatient

  Bargaining Unit

  California Nurses Association (CNA) - Registered Nurses Unit (NX)

  Employee Class

  Career

  Percentage

  100%

  Location

  San Francisco, CA

  Campus

  Lakeshore (SF)

  Work Style

  Fully On-Site

  Shift

  Days

  Shift Length

  8 Hours

  Additional Shift Details

  Monday-Friday

• About the company

  The University of California, San Francisco (UCSF) is a public land-grant research university in San Francisco, California. It is part of the University of California system and it is dedicated entirely to health science. It is a major center of medical and biological research and teaching.

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