• Job Description

  Req#: C9177-25-0297?language=en&page=735&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for a Receptionist to join our Central Treatment Suite Team within the Division of Surgery.

  This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

  Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Outpatient Department.

  Main duties of the job

  You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment.

  About us

  We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

  We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate.

  Details

  Date posted

  13 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year per annum pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  177-ELEC-7333208

  Job locations

  James Paget University Hospital

  Lowestoft Road, Gorleston-on-Sea

  Great Yarmouth

  NR31 6LA

  
  

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

  Job description

  Job responsibilities

  Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

  Person Specification

  Education and Qualifications

  Essential

  • 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

  Desirable

  • NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

  Experience

  Essential

  • Basic knowledge of the Receptionist role
  • Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

  Desirable

  • Experience of working with the general public
  • Experience of working with clinical teams (
  • Experience of working with NHS IT systems

  Skills

  Essential

  • Good keyboard/IT skills with the ability to accurately input data
  • Good literacy and numeracy skills
  • Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
  • Ability to work in a pressurised working environment with frequent interruptions
  • ood communication skills and the ability to interact professionally with patients, relatives and other staff groups

  Person Specification

  Education and Qualifications

  Essential

  • 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

  Desirable

  • NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

  Experience

  Essential

  • Basic knowledge of the Receptionist role
  • Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

  Desirable

  • Experience of working with the general public
  • Experience of working with clinical teams (
  • Experience of working with NHS IT systems

  Skills

  Essential

  • Good keyboard/IT skills with the ability to accurately input data
  • Good literacy and numeracy skills
  • Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
  • Ability to work in a pressurised working environment with frequent interruptions
  • ood communication skills and the ability to interact professionally with patients, relatives and other staff groups

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  James Paget University Hospitals NHS Foundation Trust

  Address

  James Paget University Hospital

  Lowestoft Road, Gorleston-on-Sea

  Great Yarmouth

  NR31 6LA

  
  

  Employer's website

  https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

  Employer details

  Employer name

  James Paget University Hospitals NHS Foundation Trust

  Address

  James Paget University Hospital

  Lowestoft Road, Gorleston-on-Sea

  Great Yarmouth

  NR31 6LA

  
  

  Employer's website

  https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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