Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary up to $32.55 per hour
- Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution
- Career development opportunities within the organization
- Ability to telecommute (work from home)
- Opportunity to impact health equity on a global scale

What to Expect (Job Responsibilities):
- Manage administrative intake of members
- Process incoming and outgoing referrals, prior authorizations, and notifications
- Assist clinical staff with setting up documents for Clinical Coverage Review
- Handle resolution/inquiries from members and providers
- Work in a high-volume customer service environment

What is Required (Qualifications):
- High School Diploma/GED or equivalent experience
- 2+ years of customer service experience in a Healthcare Facility
- Knowledge of Medical Terminology
- Experience with Microsoft Word, Excel, and Outlook
- Ability to work full-time, Monday - Friday between 8:00 am - 5:00 pm PST

How to Stand Out (Preferred Qualifications):
- 3+ years of experience working within the healthcare industry and with health care insurance
- 3+ years of experience working in a hospital, physician's office, or medical clinic setting
- Clerical or administrative support background
- Knowledge of ICD-9 and CPT codes
- Experience working in a call center

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