• Job Description

  Req#: M0035-25-0302?language=en&page=559&sort=publicationDateDesc

  Job summary

  Job- Clinical Assistant Location - London Waterloo Hours- Monday-Sunday, 36 hours per week, 3 x 12 hour shifts ,on a rota shift pattern Contract - 12 months InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area, working on reception and preparing them for their MRI scan. You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.

  Main duties of the job

  Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable) Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately Ensuring patient and customer focus is central to the success of the MRI department by delivering an excellent level of patient care throughout Accurately entering all relevant patient data into the patient management system Patient calling lists Managing administrative tasks within the unit that include:

  About us

  InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

  As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

  Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

  Details

  Date posted

  19 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  3970

  Job locations

  Capital Tower

  London Waterloo

  London

  SE1 8RT

  
  

  Job description

  Job responsibilities

  Location - London Waterloo

  Hours- Monday-Sunday, 36 hours per week, 3 x 12 hour shifts , on a rota shift pattern

  Contract- 12 Months

  InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide.

  As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area, working on reception and preparing them for their MRI scan. You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.

  What you are responsible for:

  • Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
  • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
  • Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
  • Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
  • Ensuring patient and customer focus is central to the success of the MRI department by delivering an excellent level of patient care throughout
  • Accurately entering all relevant patient data into the patient management system
  • Patient calling lists
  • Managing administrative tasks within the unit that include:

  We are looking for someone who has:

  • An empathetic and caring approach
  • A passion for delivering the highest level of customer service
  • A good understanding of health and safety and infection control
  • The ability to work independently and as part of a multi skilled team
  • Flexibility in working patterns to fulfil site requirements
  • Excellent written and verbal communication skills, with a capability to present information in a logical and efficient manner
  • Strong administration skills with an ability to pick up new systems quickly
  • The passion to attend courses to enhance their knowledge and skills for the role required.

  You should apply if you have the below experience:

  • Experience in a similar healthcare role, delivering hands on patient care, or have the passion to learn and work in a busy healthcare environment following working in a customer focused environment
  • Proficient administration skills, such as experience using Microsoft Packages
  • Working in a fast-paced environment.

  Job description

  Job responsibilities

  Location - London Waterloo

  Hours- Monday-Sunday, 36 hours per week, 3 x 12 hour shifts , on a rota shift pattern

  Contract- 12 Months

  InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide.

  As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area, working on reception and preparing them for their MRI scan. You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.

  What you are responsible for:

  • Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
  • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
  • Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
  • Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
  • Ensuring patient and customer focus is central to the success of the MRI department by delivering an excellent level of patient care throughout
  • Accurately entering all relevant patient data into the patient management system
  • Patient calling lists
  • Managing administrative tasks within the unit that include:

  We are looking for someone who has:

  • An empathetic and caring approach
  • A passion for delivering the highest level of customer service
  • A good understanding of health and safety and infection control
  • The ability to work independently and as part of a multi skilled team
  • Flexibility in working patterns to fulfil site requirements
  • Excellent written and verbal communication skills, with a capability to present information in a logical and efficient manner
  • Strong administration skills with an ability to pick up new systems quickly
  • The passion to attend courses to enhance their knowledge and skills for the role required.

  You should apply if you have the below experience:

  • Experience in a similar healthcare role, delivering hands on patient care, or have the passion to learn and work in a busy healthcare environment following working in a customer focused environment
  • Proficient administration skills, such as experience using Microsoft Packages
  • Working in a fast-paced environment.

  Person Specification

  Qualifications

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Experience

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Additional Criteria

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Person Specification

  Qualifications

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Experience

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Additional Criteria

  Essential

  • Please see job advert

  Desirable

  • Please see job advert

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  InHealth Group

  Address

  Capital Tower

  London Waterloo

  London

  SE1 8RT

  
  

  Employer's website

  https://www.inhealthgroup.com/ (Opens in a new tab)

  Employer details

  Employer name

  InHealth Group

  Address

  Capital Tower

  London Waterloo

  London

  SE1 8RT

  
  

  Employer's website

  https://www.inhealthgroup.com/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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