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Clinical Documentation Specialist (Bilingual English/Spanish)
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Job Description
- Req#: 744000067045512
Employer Industry: Speech-Generating Devices and Communication Aids
Why consider this job opportunity:
- Salary starting at $50,000, with potential earnings up to $53,000 per year
- Additional $3,000 bilingual differential for Spanish speakers
- Comprehensive benefits package including medical, dental, vision, and retirement plans
- Opportunity for annual bonuses and merit increases
- Supportive and inclusive work environment with a focus on personal and professional development
- Flexibility to work from home with occasional travel for company meetings
What to Expect (Job Responsibilities):
- Guide Speech Language Pathologists (SLPs) in using the employer's Smart Paperwork Portal
- Assist SLPs during the paperwork process through various communication methods
- Obtain necessary paperwork, including medical records and prescriptions, in a timely manner
- Audit completed documentation for accuracy and adherence to medical necessity guidelines
- Maintain client records within the employer's CRM and ensure effective communication with stakeholders
What is Required (Qualifications):
- High School Diploma required; Associate's or Bachelor's Degree preferred
- 1-2 years of experience in customer service or within the healthcare industry
- Proficient in English and Spanish with strong written and verbal communication skills
- Ability to interpret medical documentation for insurance approval purposes
- Highly organized with strong critical thinking and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Experience with Adobe, Microsoft Suite, HubSpot (or other CRM), and cloud-based communication tools
- Proven ability to manage multiple priorities effectively
- Experience working in a fast-paced, goal-oriented environment
- Demonstrated ability to maintain professional telephone etiquette
- Familiarity with video conferencing tools such as Zoom
#SpeechTherapy #HealthcareCareers #CustomerService #RemoteWork #BilingualOpportunity
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