• Job Description

  Req#: E0149-24-0048?language=en&page=24&sort=publicationDateDesc

  Job summary

  This post requires a flexible, adaptive individual who will facilitate, maintain and monitor processes and systems in place to support Clinical Governance and Human Resources. The post holder will be able to communicate effectively with all levels of staff in order to ensure a robust communication pathway with staff in relation to clinical governance, compliance, quality, and safety. They will use their own initiative and support both the Head of Clinical Governance and Quality, and Head of People, in their diverse portfolio of work including employment compliance, patient safety incidents, risk management, patient experience, clinical audit/ effectiveness, assurance, compliance and service improvement projects. They will act as a key link to support teams in the delivery of service improvement activity. To assist review of incident reports and allocate incidents appropriately for investigation as required. They will facilitate all staff to deliver high-quality care within the parameters of a comprehensive clinical governance framework and under the direction of both the Head of Clinical Governance and Quality and Head of People, co-ordinate responses to the investigation of clinical incidents and complaints as well as look monitor and request all compliance and pre-employment checks for our new starters.

  Main duties of the job

  To support project objectives and undertake data collection utilising a broad range of approaches & methodologies that effectively underpin clinical audit, patient safety, patient experience & clinical effectiveness projects.

  To oversee data streams for all aspects of clinical quality, including patient safety, audit, patient experience and clinical effectiveness.

  Provide support to teams to monitor the progress with and the effectiveness of recommendations made as a result of learning from patient safety incidents and complaints.

  To assist in the facilitation of quality committee meetings, collating feedback and preparing comprehensive reports/ key messages.

  To facilitate the development of communication processes for the organisation e.g. bulletins, newsletters

  Support CQC compliance (or equivalent) and audit in line with NHS standards

  Collate, review, and maintain all documentation required from our new employees in their Onboarding process. Ensure all NHS standards are being met.

  Monitor and review to ensure all employee training is in-date / up to date and renewed for each module required.

  To provide a weekly update at the People & Compliance meeting on the status of all new starters to ensure training is completed and recorded.

  Communicate and attend weekly meetings with Service Managers informing them of the compliance status of their new starters.

  Attend meetings with Head of Recruitment to discuss new starters and forecast any delays with candidates

  About us

  Founded only in August 2020, Primary Care Physio has scaled rapidly and is one of the fastest-growing clinical service providers in the UK. Underpinned by our reputation for quality and sustainable care, we have already been established as England's largest national specialist first contact physiotherapy and podiatry provider who is purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care FCP solutions. Our services are recognised as best-in-class for our industry, recently winning the 'Best in Primary Care & Diagnostics' LaingBuisson 2023 award. Through our talented employed team of over nearly 400 employed First Contact Practitioners & Advanced Practitioners, who are supported by experienced and Health Education England-trained FCP clinical supervisors, we have been commissioned by c 200 NHS Primary Care Networks (PCNs) to deliver an integrated and local FCP managed service. We now serve 1000+ GP practices and a patient population of over 9 million.

  Date posted

  04 July 2024

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working, Home or remote working

  Reference number

  E0149-24-0048

  Job locations

  Headingley Enterprise & Arts Centre

  Bennett Road

  Leeds

  LS6 3HN

  
  

  Job description

  Job responsibilities

  To support on HR admin duties, compliance and Clinical Governance.

  This is a varied role under the HR Shared services so it is key that you have good communication and organisation skills and are comfortable working in a fast paces environment.

  Please see supporting file for full job spec.

  Job description

  Job responsibilities

  To support on HR admin duties, compliance and Clinical Governance.

  This is a varied role under the HR Shared services so it is key that you have good communication and organisation skills and are comfortable working in a fast paces environment.

  Please see supporting file for full job spec.

  Person Specification

  Experience

  Essential

  • A good working awareness, knowledge and experience of clinical governance, compliance
  • and risk management.
  • Knowledge of Health policy and structure
  • Experience of implementing new systems and processes.
  • Ability to communicate effectively with individuals at all levels of the organisation.
  • Excellent organisational skills.
  • Ability to engage individuals in proactive approaches to problem solving.
  • Ability to work to tight deadlines under pressure
  • Ability to produce written reports to a standard that is acceptable to a range of audiences
  • (internal and external).
  • Proficient IT skills experience of working with excel spreadsheets, databases and information systems
  • Ability to maintain accurate and detailed information and to use data management systems for the effective recording of data.

  Desirable

  • Experience of working within a healthcare setting.
  • Experience of organising meetings and taking minute/notes

  Person Specification

  Experience

  Essential

  • A good working awareness, knowledge and experience of clinical governance, compliance
  • and risk management.
  • Knowledge of Health policy and structure
  • Experience of implementing new systems and processes.
  • Ability to communicate effectively with individuals at all levels of the organisation.
  • Excellent organisational skills.
  • Ability to engage individuals in proactive approaches to problem solving.
  • Ability to work to tight deadlines under pressure
  • Ability to produce written reports to a standard that is acceptable to a range of audiences
  • (internal and external).
  • Proficient IT skills experience of working with excel spreadsheets, databases and information systems
  • Ability to maintain accurate and detailed information and to use data management systems for the effective recording of data.

  Desirable

  • Experience of working within a healthcare setting.
  • Experience of organising meetings and taking minute/notes

  Employer details

  Employer name

  Primary Care Physio

  Address

  Headingley Enterprise & Arts Centre

  Bennett Road

  Leeds

  LS6 3HN

  
  

  Employer's website

  https://www.primarycarephysio.co.uk (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Physio

  Address

  Headingley Enterprise & Arts Centre

  Bennett Road

  Leeds

  LS6 3HN

  
  

  Employer's website

  https://www.primarycarephysio.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice