Clinical Intake Coordinator

Job Posting #: 926374

Union : Non-Union

Site: Toronto General Hospital

Department: Eating Disorders Program

Reports to: Sr. Clinical Manager

Hours: 37.5 hours per week

Salary: $40.40 – $49.43 hourly

Status: Permanent Full Time

Re-Posted Date: December 20, 2023

Closing Date: Until Filled

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

As a member of the multi-disciplinary Eating Disorders Program at the Centre for Mental Health at UHN, the Clinical Intake Coordinator facilitates the timely access to clinical assessment and treatment for patients referred to the program. Through collaboration, strong communication, sound clinical judgement, and facilitation of resource utilization, the Coordinator plays a key role in patient flow for the Program.

Duties

• Liaise with patients and referral sources, facilitating patients’ entry to treatment pathways
• Assign patients to Clinician caseloads and coordinate group facilitation schedules
• Monitor program capacity, working to maintain optimal volumes in line with program goals and key performance indicators
• Work as part of a multi-disciplinary team to support positive patient outcomes
• Identify gaps in service and actively pursue solutions
• Communicate with team members regularly regarding clinical and program activities
• Collaborate with program leadership to plan, develop, implement, and evaluate program improvements
• Act as a knowledge resource and role model for team members
• Leading quality improvement initiative

  Qualifications

  • At minimum, completion of a bachelor’s degree in Health Sciences, although a Master’s Degree is preferred
  • Registration/licensure as required by professional body, e.g. Ontario College of Social Workers and Social Service Workers, College of Occupational Therapists of Ontario, etc.
  • Experience working with patients with Eating Disorders an asset
  • Exercise initiative and sound judgement
  • Experience with cognitive behavioural therapy an asset
  • Experience working in a hospital environment an asset
  • Student education/supervision experience an asset
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Demonstrated leadership skills
  • Ability to work effectively independently and as a member of a multidisciplinary team

    Why join UHN?

    In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

    • Competitive offer packages
    • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
    • Close access to Transit and UHN shuttle service
    • A flexible work environment
    • Opportunities for development and promotions within a large organization
    • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

      Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

      Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

      UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

      University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

  • About the company

    The University Health Network (UHN), consisting of Princess Margaret Cancer Centre, Toronto General Hospital, Toronto Western Hospital and Toronto Rehabilitation Institute, is a recognized leader in patient care, research and education.

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