NHS

Clinical Letter Administrator


PayCompetitive
LocationDerby/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A5287-25-0014?language=en&page=233&sort=publicationDateDesc

      Job summary

      The main responsibilities of the post-holder will be to monitor the generic email, update the palliative care register, run recalls, book appointments for care plan reviews. Support the admin manager with meeting preparation. Read code relevant information from hospital correspondence / other sources into clinical record, strictly in accordance with the administrative protocols. The post holder will always maintain data security and confidentiality and will actively take part in eLearning and ongoing training to support this.

      Main duties of the job

      • To be an active member of the Data Administration Team, undertaking ongoing training and development in clinical read coding and note summarising.
      • Provide an efficient and high-quality service, to ensure accurate data is recorded into the correct patient record.
      • Keen attention to detail and the ability to follow set protocols.
      • Ensure inbound correspondence, by whatever method of receipt, is managed and flowed through to the appropriate recipient / department for action.
      • Index and action incoming electronic correspondence, Out of Hours / 111 / Electronic Discharges / A&Es / EMAS taking appropriate action for safeguarding / fragility / fractures / admissions and new / existing ReSECT forms

      About us

      We are a very friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.

      We have four sites and over 47,000 patients spread across the city of Derby.

      Currently based at Lister House Surgery in Chellaston, it may be that to meet the needs of the business, you are asked to work across anyone one of the other sites, or relocated. A full driving licence and access to a car is essential.

      We seek someone who is keen to become part of a growing and supportive team and is looking to work in an ambitious practice that is constantly looking for development opportunities.

      This position is for 37.5 hours working Monday to Friday.

      In return Lister House Surgery will offer you the following benefits:

      • Generous holiday entitlement
      • NHS Pension Scheme
      • Access to a variety of NHS discounts

      Details

      Date posted

      21 May 2025

      Pay scheme

      Other

      Salary

      £12.21 an hour

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      A5287-25-0014

      Job locations

      Lister House Surgery

      Fellow Lands Way

      Chellaston

      Derby

      DE736SW


      Lister House Surgery

      207 St. Thomas Road

      Derby

      DE238RJ


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      Coleman Street

      Derby

      DE24 8NH


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      Danebridge Crescent

      Oakwood

      Derby

      DE21 2HT


      Job description

      Job responsibilities

      Please view the Job Description and Person Specification documents for full details regarding this post.

      Job description

      Job responsibilities

      Please view the Job Description and Person Specification documents for full details regarding this post.

      Person Specification

      Qualifications

      Essential

      • Qualified to GCSE standard or NVQ equivalent

      Other Requirements

      Essential

      • Driver - car owner with a clean licence and insurance to cover for business miles

      Skills

      Essential

      • Excellent keyboard and computer skills
      • Able to work in a changing environment
      • Highly organised and able to follow protocols accurately and efficiently
      • The ability to work under pressure
      • Great communication skills

      Desirable

      • A good working knowledge of Microsoft Office products and the ability to use email/internet

      Personal Qualities

      Essential

      • A keen attention to detail
      • Team player
      • An understanding of confidentiality in the workplace

      Experience

      Desirable

      • Previous GP surgery / NHS administration experience
      • Experience of SystmOne (TPP)
      • Experience in a busy office environment
      Person Specification

      Qualifications

      Essential

      • Qualified to GCSE standard or NVQ equivalent

      Other Requirements

      Essential

      • Driver - car owner with a clean licence and insurance to cover for business miles

      Skills

      Essential

      • Excellent keyboard and computer skills
      • Able to work in a changing environment
      • Highly organised and able to follow protocols accurately and efficiently
      • The ability to work under pressure
      • Great communication skills

      Desirable

      • A good working knowledge of Microsoft Office products and the ability to use email/internet

      Personal Qualities

      Essential

      • A keen attention to detail
      • Team player
      • An understanding of confidentiality in the workplace

      Experience

      Desirable

      • Previous GP surgery / NHS administration experience
      • Experience of SystmOne (TPP)
      • Experience in a busy office environment

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Lister House Surgery

      Address

      Lister House Surgery

      Fellow Lands Way

      Chellaston

      Derby

      DE736SW


      Employer's website

      https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Lister House Surgery

      Address

      Lister House Surgery

      Fellow Lands Way

      Chellaston

      Derby

      DE736SW


      Employer's website

      https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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