Job Title: Clinical Receptionist

Job Description

This role involves answering phones and providing quality services, ensuring calls are directed to the appropriate person. You will be responsible for checking patients in and out, scheduling appointments, and verifying the completeness of documentation. Administrative support in a front desk medical setting is a key aspect of this position.

Responsibilities

• Answer phones and provide quality services.
• Direct calls to the correct person.
• Check patients in and out.
• Schedule appointments efficiently.
• Verify completeness of documentation.
• Provide administrative and clerical support.
• Utilize medical terminology accurately.
• Manage patient registration processes.

Essential Skills

• 4+ years of experience or 2+ years of experience plus an Associate's degree.
• Experience with Epic systems.
• Strong customer service skills.
• Understanding of healthcare operations.

Additional Skills & Qualifications

• Excellent interpersonal and communication skills.
• Positive attitude and great attendance record.
• Ability to stay on task and handle a high workload.

Work Environment

The role is based on the HCV YPB 2nd floor, with working hours from 9 AM to 5:30 PM, totaling 37.5 hours per week. The environment emphasizes teamwork and advanced medical technology, providing a nurturing space for both staff and patients.

Pay and Benefits

The pay range for this position is $24.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Haven,CT.

Application Deadline

This position is anticipated to close on May 23, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.