NHS
Clinical Services Assistant
This job is now closed
Job Description
- Req#: C0003-25-0000?language=en&page=1316&sort=publicationDateDesc
- Professional standards
- Flexible and adaptable
- Team player
- Self-motivated & enthusiastic
- Tactful and diplomatic
- Excellent communicator
- Professional manner
- Excellent, accurate written and verbal communication skills
- Computer literate including use of all Microsoft Office applications - Excel, Word, Powerpoint, Teams
- Excellent attention to detail
- Full clean driving licence
- Experience in previous administration role
- Experience working in primary healthcare/NHS
- Customer service experience
- Experience using GP clinical systems
- Experience minute taking
- GCSE grade A to C in English and Maths or equivalent qualification or proven track work experience.
- Professional standards
- Flexible and adaptable
- Team player
- Self-motivated & enthusiastic
- Tactful and diplomatic
- Excellent communicator
- Professional manner
- Excellent, accurate written and verbal communication skills
- Computer literate including use of all Microsoft Office applications - Excel, Word, Powerpoint, Teams
- Excellent attention to detail
- Full clean driving licence
- Experience in previous administration role
- Experience working in primary healthcare/NHS
- Customer service experience
- Experience using GP clinical systems
- Experience minute taking
- GCSE grade A to C in English and Maths or equivalent qualification or proven track work experience.
Job summary
We are looking for someone who can be flexible and willing to get involved in all aspects of administration in the office, can prioritise workload and meet deadlines with accuracy and efficiency.
Hours - 22.5 to 30 hours per week over 3 or 4 days.
Three day working pattern - (Monday, Tuesday and Thursday)
Four day working pattern - (Monday - Thursday)
Working pattern to be agreed, hybrid working opportunity.
Interviews to be potentially held on 11th and 13th March 2025.
Main duties of the job
The main focus of this role is to provide valuable support for the Clinical Services team.
This role is fast paced and is an exciting opportunity for someone to continue building, supporting and improving the existing systems and services in place.
About us
Heartbeat Primary Care Community Interest Company is the GP Federation for the three Primary Care Networks (PCNs) of Hambleton (North & South) and Richmondshire. Our shareholders are the GP Practices in these localities.
Heartbeat's mission is to improve health and care by supporting the communities we serve with innovative quality services. As well as providing support and opportunities for at-scale working to our member practices and PCNs, we are a healthcare provider delivering a range of General Practice services from multiple locations across the area, including for patients of our own list at Harewood Medical Practice.
We deliver various clinical services during the week, on evenings and weekends to patients in various hub locations across Hambleton, Richmondshire and Scarborough.
Date posted
04 February 2025
Pay scheme
Other
Salary
£24,375 to £26,325 a year FTE dependent on experience
Contract
Permanent
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
C0003-25-0000
Job locations
Evolution Business Centre
Darlington Road
Northallerton
DL9 2NQ
Job descriptionJob description
Job responsibilities
Completion and submission of monthly performance returns
Support compliance, collating information to fulfill CQC requirements
Assist onboarding of new workers
General rota management, which involves building rotas for the clinical services and overseeing staffing requirements
Monitor pre-determined staffing budgets
Setup and maintain spreadsheets
Organise meetings
Minute taking
Communicating and building relationships with colleagues, NHS professionals and professional bodies
Assist in carrying out hub audits (at GP practices) occasionally, across Hambleton and Richmondshire PCN
General office administration
Providing ad hoc support to various departments in the office
Develop and produce clinical services newsletter
Collating staff and patient feedback via Microsoft Forms, and present at meetings.
Job responsibilities
Completion and submission of monthly performance returns
Support compliance, collating information to fulfill CQC requirements
Assist onboarding of new workers
General rota management, which involves building rotas for the clinical services and overseeing staffing requirements
Monitor pre-determined staffing budgets
Setup and maintain spreadsheets
Organise meetings
Minute taking
Communicating and building relationships with colleagues, NHS professionals and professional bodies
Assist in carrying out hub audits (at GP practices) occasionally, across Hambleton and Richmondshire PCN
General office administration
Providing ad hoc support to various departments in the office
Develop and produce clinical services newsletter
Collating staff and patient feedback via Microsoft Forms, and present at meetings.
Person SpecificationPerson Specification
Personal Attributes
Essential
Knowledge and Skills
Essential
Experience
Essential
Desirable
Qualifications
Essential
Personal Attributes
Essential
Knowledge and Skills
Essential
Experience
Essential
Desirable
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Heartbeat Primary Care CIC
Address
Evolution Business Centre
Darlington Road
Northallerton
DL9 2NQ
Employer's website
Employer details
Employer name
Heartbeat Primary Care CIC
Address
Evolution Business Centre
Darlington Road
Northallerton
DL9 2NQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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