• Job Description

  Req#: B0037-25-0100?language=en&page=1018&sort=publicationDateDesc

  Job summary

  We are looking for a compassionate and committed Clinical Services Manager to join our team at Surrey Heath Community Providers. The role will involve providing guidance and support across SHCPL and the Primary Care Network (PCN) providing clinical leadership, team management, helping to set standards, develop clinical pathways and share good practice and learning.

  Main duties of the job

  Role Summary:

  • To support the Associate Director of Clinical Services with service delivery and service improvement across our clinical services.
  • To provide clinical and operational leadership, helping to set and maintain standards, develop clinical pathways and share good practice and learning.
  • To provide comprehensive leadership and management to identified teams and services.
  • To take a lead on the provision of clinical services from our clinical Hub, including day to day operations, infection prevention & control (IPC), clinical compliance, clinical audit and patient safety.
  • To act as a point of first line support and guidance to our teams and services in relation to infection prevention and control.
  • To work clinically as required, within the scope of your professional practice, to support the service.
  • To undertake project work and evaluations linked to development, quality and governance.

  About us

  We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 103,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our head office sites, and our primary care and unplanned care services. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.

  Details

  Date posted

  17 June 2025

  Pay scheme

  Other

  Salary

  £47,758 to £54,651 a year (FTE), Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  B0037-25-0100

  Job locations

  Theta Building, Lyon Way

  Frimley

  Camberley

  Surrey

  GU16 7ER

  
  

  Job description

  Job responsibilities

  Please see supporting documents for full job description, list of responsibilities and person specification.

  Job description

  Job responsibilities

  Please see supporting documents for full job description, list of responsibilities and person specification.

  Person Specification

  Experience

  Essential

  • Significant relevant post registration experience
  • Experience of effective team leadership
  • Experience of caseload management including responsibility
  • Involved in the implementation and management of change
  • Experience of initiating or participating in clinical audit/research relating to clinical practice
  • Participation in regular clinical supervision

  Desirable

  • Experience, underpinned by knowledge of working with and understanding the complex needs of patients in a primary care/community setting
  • Evidence of innovative practice

  Skills and Abilities

  Essential

  • Excellent communication and interpersonal skills
  • Broad range of enhanced clinical skills
  • Ability to advocate on patient, staff and safety or quality issues.
  • Ability to demonstrate leadership skills
  • Demonstrates organisational skills: including the ability to make decisions and to prioritise
  • Ability to understand and interpret research findings/evidence based care and apply to practice
  • Good knowledge of health and safety and risk management
  • Computer literate including EMIS and spreadsheets
  • Effective written and verbal communication skills
  • Effective people management skills

  Qualifications

  Essential

  • Maths and English GCSEs (C and above) or equivalent
  • Registered Nurse with active NMC registration
  • Teaching and assessing qualification, NMC Assessor and Supervisor status.

  Desirable

  • Post registration qualification in relevant area of practice
  • Masters degree or equivalent experience gained by undertaking on-going personal development and training
  • Management/Leadership qualification/development programme

  Knowledge

  Essential

  • Good understanding of current nursing and AHP workforce issues
  • Good working knowledge of clinical governance and able to describe its practical application
  • Clear understanding of Primary Care Services
  • Demonstrates an understanding and insight into current issues and developments within the NHS
  • Car driver with valid licence
  • Reliable and flexible
  • Ability to work well in stressful situations
  • Innovative and adaptable
  • Assertive
  • Commitment to attend forms or training as learning needs are identified

  Person Specification

  Experience

  Essential

  • Significant relevant post registration experience
  • Experience of effective team leadership
  • Experience of caseload management including responsibility
  • Involved in the implementation and management of change
  • Experience of initiating or participating in clinical audit/research relating to clinical practice
  • Participation in regular clinical supervision

  Desirable

  • Experience, underpinned by knowledge of working with and understanding the complex needs of patients in a primary care/community setting
  • Evidence of innovative practice

  Skills and Abilities

  Essential

  • Excellent communication and interpersonal skills
  • Broad range of enhanced clinical skills
  • Ability to advocate on patient, staff and safety or quality issues.
  • Ability to demonstrate leadership skills
  • Demonstrates organisational skills: including the ability to make decisions and to prioritise
  • Ability to understand and interpret research findings/evidence based care and apply to practice
  • Good knowledge of health and safety and risk management
  • Computer literate including EMIS and spreadsheets
  • Effective written and verbal communication skills
  • Effective people management skills

  Qualifications

  Essential

  • Maths and English GCSEs (C and above) or equivalent
  • Registered Nurse with active NMC registration
  • Teaching and assessing qualification, NMC Assessor and Supervisor status.

  Desirable

  • Post registration qualification in relevant area of practice
  • Masters degree or equivalent experience gained by undertaking on-going personal development and training
  • Management/Leadership qualification/development programme

  Knowledge

  Essential

  • Good understanding of current nursing and AHP workforce issues
  • Good working knowledge of clinical governance and able to describe its practical application
  • Clear understanding of Primary Care Services
  • Demonstrates an understanding and insight into current issues and developments within the NHS
  • Car driver with valid licence
  • Reliable and flexible
  • Ability to work well in stressful situations
  • Innovative and adaptable
  • Assertive
  • Commitment to attend forms or training as learning needs are identified

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Surrey Heath Community Providers Ltd

  Address

  Theta Building, Lyon Way

  Frimley

  Camberley

  Surrey

  GU16 7ER

  
  

  Employer's website

  https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Surrey Heath Community Providers Ltd

  Address

  Theta Building, Lyon Way

  Frimley

  Camberley

  Surrey

  GU16 7ER

  
  

  Employer's website

  https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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